Haley Perkins
Sulligent,AL
Summary
Dynamic and adaptable professional with a strong background in customer service and admissions at North Mississippi Health Service. Proven problem-solver with excellent communication skills and a commitment to continuous improvement. Recognized for maintaining professionalism under pressure and effectively managing high-stress situations while delivering exceptional service.
Overview
8
8
years of professional experience
Work History
North Mississippi Health Service
Admissions Specialist
Hamilton, AL
06.2023 - Current
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Hyster Yale
Shipping and Receiving Department
Sulligent, AL
10.2018 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Customer Service Representative
SITEL Worldwide
Hamilton AL
10.2017 - 10.2018
- Assisted customers with inquiries and resolved issues through effective communication.
- Utilized customer relationship management software to track interactions and updates.
- Developed knowledge of product offerings to provide accurate information to customers.
- Maintained a positive attitude while handling challenging customer situations.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Hamilton High School
Hamilton, AL05.2017
Skills
- Friendly, positive attitude
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Decision-making
Timeline
North Mississippi Health Service
Admissions Specialist
06.2023 - Current
Hyster Yale
Shipping and Receiving Department
10.2018 - 01.2023
Customer Service Representative
SITEL Worldwide
10.2017 - 10.2018
High School Diploma -
Hamilton High School