Haley Perry
Southfield,Mi
Summary
Dynamic and results-oriented professional with extensive experience in case management and youth support, notably with Starfish Family Services and Vista Maria. Excelled in community outreach and client engagement, enhancing program effectiveness by implementing innovative solutions. Proficient in data analysis and project management, demonstrating a strong ability to meet organizational goals.
Overview
6
6
years of professional experience
Work History
Wraparound Manager
Vista Maria
06.2024 - Current
- Achieve departmental goals by developing and executing strategic plans and performance metrics.
- Oversee all Wraparound cases from referral to discharge.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Outpatient Case Manager
Starfish Family Service
03.2022 - 05.2024
- Strengthened relationships with community partners by linking clients and resources.
- Advocated for patients'' needs and preferences, supporting informed decision-making about their treatment options.
- Conducted regular assessments of patient needs and goals, adjusting interventions accordingly to optimize results over time.
Case Manager
The NOAH Project Detroit
05.2021 - 09.2022
- Assisting youth aged 5-17 and their families to access resources to address basic needs as well as social, educational, and developmental needs.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Youth Peer Support Specialist
Starfish Family Service
06.2018 - 03.2022
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
Emergency Mobil Food Distribution Line Worker
Gleaners Community Food Bank
09.2020 - 02.2022
- Distribute food via walk up and car to car service to low-income families at various sites throughout the metro Detroit Area.
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Demonstrated flexibility in adjusting work hours or tasks according to fluctuating needs or emergencies.
Education
Graduate Certificate in Nonprofit Management -
Wayne State University
Detroit, MI05.2023
Master of Social Work: Innovation, Community, Policy and Leadership -
Wayne State University School of Social Work
05.2023
Skills
- Time Management
- Project Management
- Community Outreach
- Problem Solving/Conflict Resolution
- Critical Thinking
- Client Engagement
- Resource Management
- Program Development
Timeline
Wraparound Manager
Vista Maria
06.2024 - Current
Outpatient Case Manager
Starfish Family Service
03.2022 - 05.2024
Case Manager
The NOAH Project Detroit
05.2021 - 09.2022
Emergency Mobil Food Distribution Line Worker
Gleaners Community Food Bank
09.2020 - 02.2022
Youth Peer Support Specialist
Starfish Family Service
06.2018 - 03.2022
Master of Social Work: Innovation, Community, Policy and Leadership -
Wayne State University School of Social Work
Graduate Certificate in Nonprofit Management -
Wayne State University
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