Haley Place
Salon Ya Ya
Pinckneyville,IL
14
years of professional experience
Dedicated hairstylist with over 15 years of experience in the beauty industry. Known for a strong work ethic and leadership skills, successfully mentoring junior stylists while implementing innovative techniques to elevate service quality and client satisfaction.
Work History
Senior Hairstylist
3 Years 3 Months- Collaborated with management on promotional strategies to increase salon visibility and attract new clientele.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.
- Resolved customer complaints promptly, demonstrating excellent conflict resolution skills while safeguarding the reputation of the salon.
- Maintained a high number of return customers through precise cutting, coloring and styling of clients' hair.
- Answered phone calls and emails to schedule client appointments.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Mentored junior stylists in advanced cutting and coloring techniques, fostering skill development.
Senior Stylist
2 Years 4 Months- Implemented new techniques learned from industry workshops, enhancing the overall quality of services offered at the salon.
- Attended ongoing educational courses to stay current on industry trends, incorporating new techniques into daily practice.
- Performed advanced color techniques for stunning transformations that boosted clients' confidence and generated referrals.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Stylist
8 Years 8 Months- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Cultivated strong client relationships through exceptional service and follow-up communication.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
Education
High School Diploma
Cosmetology License - Cosmetology
Skills
Client relationship building
Ongoing education
Goal-oriented mindset
Strong work ethic
Timeline
Senior Hairstylist
Salon Ya Ya
04.2023 - 07.2026Read More
Senior Stylist
Self Employed
11.2020 - 03.2023Read More
Stylist
Salon Ya Ya
03.2012 - 11.2020Read More
John A. Logan Community College
Cosmetology License from Cosmetology
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Pinckneyville Community High School
High School Diploma
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