Haley Powers
Austin
Summary
Client-focused professional with a proven track record supporting executives and sales teams across corporate and creative sectors. Skilled in relationship management, logistics coordination, and operational excellence. Adept at streamlining internal processes, managing complex calendars, and driving results through a systematic approach.
Overview
10
10
years of professional experience
Work History
Office Manager & Executive Assistant
3R Interiors
Austin, TX
02.2025 - Current
- Executive Support: Provide high-level support to the Principal Designer, managing complex calendars and prioritizing time-sensitive tasks.
- Facilitated vendor communications to support leadership and large-scale project initiatives.
- Administered financial tasks, including meticulous management of expense reporting and strategic supply procurement.
- Directed project coordination by managing timelines and vendor deliverables to ensure goal achievement within strict deadlines.
- Managed office operations, ensuring efficient workflow and resource allocation.
Personal & Booking Assistant
Independent Contractor
Austin, TX
07.2021 - Current
- Operations Management: Served as the sole point of contact for multiple businesses, managing high-volume customer inquiries and bookings.
- CRM & Strategy: Developed and implemented strategic calendars and promotional content to enhance brand identity and client engagement.
- Relationship Building: Established strong brand loyalty through exceptional customer service and proactive problem-solving.
Administrative Assistant
Scofield & Scofield
Austin, TX
05.2018 - 07.2021
- Administrative Flow: Streamlined office workflows by organizing correspondence, managing multi-line phone systems, and distributing internal data.
- Confidentiality: Managed and safeguarded sensitive legal information and records under strict protocols.
- Facility Coordination: Acted as a trusted keyholder, securing building access and implementing safety protocols.
Client Service Executive
VCA
Austin, TX
09.2016 - 05.2018
- Record Management: Maintained accurate patient records and schedules to ensure compliance and operational efficiency.
- Conflict Resolution: Proactively resolved customer issues with a focus on empathy and professional solutions.
- Resolved customer inquiries through multi-channel communication, enhancing satisfaction and loyalty.
- Processed transactions accurately, ensuring efficiency and compliance with company policies.
- Trained new staff on customer service protocols, fostering a knowledgeable team environment.
- Collaborated with cross-functional teams to address complex customer issues effectively.
Education
High School Diploma -
LC Anderson High School
Austin, TXSkills
- Calendar Management
- Cost tracking
- Vendor Liaison
- Logistics
- Office Operations
- Microsoft Office Suite
- Google Drive/Suite
- Canva
- Zoom
- Studio Designer
- CRM Management
- Timeline Management
- Professional Communication
- Confidentiality
- Self-directed
- Multi-tasking
- Team collaboration
- Project tracking
- Customer relations
- Document management
Timeline
Office Manager & Executive Assistant
3R Interiors
02.2025 - Current
Personal & Booking Assistant
Independent Contractor
07.2021 - Current
Administrative Assistant
Scofield & Scofield
05.2018 - 07.2021
Client Service Executive
VCA
09.2016 - 05.2018
High School Diploma -
LC Anderson High School