Gabrielle Mann
New York,NY
Summary
Resourceful and detail-oriented professional with over 10 years of experience in customer service, office operations, and executive support. Skilled in managing complex schedules, coordinating cross-functional teams, and delivering high-level administrative assistance.
Overview
8
8
years of professional experience
Work History
Office Manager & Executive Assistant
Wipro LTD
New York, NY
09.2024 - Current
- Managed daily office operations for two locations, optimizing inventory and vendor relations.
- Provided executive support to the CEO’s office, including complex calendar management, travel arrangements, and confidential correspondence.
- Coordinated meetings and events for cross-functional teams, ensuring communication and seamless logistics for senior executives.
- Coded and entered invoices, coordinated the procurement process and maintained records, ensuring data accuracy using in-house accounting software.
- Streamlined data reporting processes, improving employee accuracy and efficiency for the U.S. and Canada offices.
- Collaborated with internal departments to streamline workflows, and ensure operational efficiency.
Assistant Property Manager
Greystar
Brooklyn, NY
05.2022 - 09.2023
- Oversaw tenant relations, rent collection, and leasing activities, driving occupancy to 98 percent.
- Scheduled appointments, processed applications, and conducted background checks using Yardi.
- Supported property manager in marketing and administrative tasks.
Referral Coordinator
Dorot
New York, NY
12.2019 - 05.2022
- Managed intake and service requests for seniors via Salesforce, live chat, and phone.
- Coordinated virtual meetings and digital navigation support for clients.
- Led outreach initiatives for vaccination and remote services.
Shift Supervisor
Starbucks
NEW YORK, NY
09.2017 - 04.2020
- Supervised daily operations, trained staff, and handled high-volume customer service.
- Managed cash handling, bank deposits, and POS systems.
Education
AA - Business Administration
Bronx Community College of The City University of New York
The Bronx, NY01.2016
Skills
- Executive and Calendar Management
- Expense Reporting and Travel Coordination
- Office Operations and Vendor Relations
- Data Reporting and Recordkeeping
- Remote Communication Tools (Zoom, Slack, Teams)
- CRM and ERP Systems (Salesforce, Yardi)
- Microsoft Office and Google Workspace
- Customer Service and Conflict Resolution
- Project Coordination and Problem Solving
- Multi-Line Phone Systems and POS Platforms
Timeline
Office Manager & Executive Assistant
Wipro LTD
09.2024 - Current
Assistant Property Manager
Greystar
05.2022 - 09.2023
Referral Coordinator
Dorot
12.2019 - 05.2022
Shift Supervisor
Starbucks
09.2017 - 04.2020
AA - Business Administration
Bronx Community College of The City University of New York