Haley Reid
Griffin,Georgia
Summary
Organized and motivated professional with strong time management and organizational skills. Proven ability to learn quickly and adapt to fast-paced environments while maintaining high-quality work. Experienced in customer service and multitasking, consistently delivering positive experiences. Reliable team player with a proactive approach and a strong work ethic, thriving under pressure and ready to take on new challenges.
Overview
4
4
years of professional experience
Work History
Voluntary Work
First United Methodist Church Griffin
Griffin, GA
08.2023 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
Flight Attendant
Frontier Airlines
Atlanta, GA
03.2023 - Current
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Demonstrated safety equipment and procedures to meet FAA guidelines.
- Administered and coordinated emergency procedures or care, enhancing onboard safety.
- Instructed passengers on safety and emergency procedures and answered questions related to flight.
- Followed safety, passenger and supply pre-flight checklists.
- Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
- Provided safety instructions to passengers prior to takeoff and landing.
- Cooperated with pilots and crew members while performing duties on board the plane.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Adhered to company policies regarding security measures and protocol at all times.
- Greeted passengers, answered questions, and directed them to their seats.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Responded to medical emergencies as needed during flights.
Sales Associate/Cashier
Marshalls
Griffin, Georgia
08.2022 - 02.2023
- Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
- Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
- Monitored inventory stock levels for shopping bags and other supplies to prepare and maintain check-out area.
- Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
- Constructed promotional, seasonal and discounted item displays to draw customer attention.
Preschool Teacher's Aide
First United Methodist Church Preschool
Griffin, GA
08.2021 - 05.2022
- Supported lead teacher with daily classroom activities.
- Arranged classroom furniture and learning materials to keep areas neat.
- Created and assembled classroom displays and decorations.
- Organized student items by labeling and documenting collection.
- Evaluated student's progress and documented in reports.
- Implemented positive behavior support.
- Monitored students to observe behavior, enforce rules and maintain safety.
- Instructed and assisted students during craft activities.
- Supervised students outside classroom during recess, lunch and breaks..
Education
Associate of Arts - Business Administration
Gordon State College
Barnesville, GA05-2022
High School Diploma -
Spalding High School
Griffin, GA05.2020
Skills
- Planning & Organizing
- Good Work Ethic
- Relationship Building
- Problem Resolution
- Friendly, Positive Attitude
- Microsoft Office
- Reliable & Trustworthy
- Conflict Resolution
- People Skill
- People Skills
- Flexible Schedule
- Active Listening
- Team Management
- Critical Thinking
- Customer Service
- Team Building
- Organizational Skills
- Computer Skills
- Customer service
- Safety procedures
- Conflict resolution
- Emergency response
- Team collaboration
- Problem solving
- Time management
- Customer engagement
- First Aid/CPR
- Multitasking
- Verbal communication
- Team building
Timeline
Voluntary Work
First United Methodist Church Griffin
08.2023 - Current
Flight Attendant
Frontier Airlines
03.2023 - Current
Sales Associate/Cashier
Marshalls
08.2022 - 02.2023
Preschool Teacher's Aide
First United Methodist Church Preschool
08.2021 - 05.2022
Associate of Arts - Business Administration
Gordon State College
High School Diploma -
Spalding High School
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