Haley Richardson
Rineyville,KY
Summary
Adept at juggling multiple tasks, I enhanced customer satisfaction and reduced data entry errors at Kroger by leveraging my attention to detail and strong multitasking abilities. At Texas Roadhouse, I excelled in relationship building and efficient cash management, significantly improving service delivery through effective team collaboration and professional maturity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
E-Commerce Clerk
Kroger
07.2022 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Restaurant Hostess/Order Taker
Texas Roadhouse Restaurant
03.2018 - 07.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
Associate of Applied Science - Respiratory Care
Elizabethtown Community And Technical College
Elizabethtown, KY12-2024
Associate of Science -
Elizabethtown Community And Technical College
Elizabethtown, KY12-2023
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Prioritization
- Relationship building
- Multitasking
- Attention to detail
- Time management
- Flexible and adaptable
- Professional and mature
- Team collaboration
Certification
- Advanced Cardiovascular Life Support Certification (ACLS) - American Heart Association.
- Basic Life Support Certification (BLS) - American Heart Association.
Timeline
E-Commerce Clerk
Kroger
07.2022 - Current
Restaurant Hostess/Order Taker
Texas Roadhouse Restaurant
03.2018 - 07.2022
- Advanced Cardiovascular Life Support Certification (ACLS) - American Heart Association.
- Basic Life Support Certification (BLS) - American Heart Association.
Associate of Applied Science - Respiratory Care
Elizabethtown Community And Technical College
Associate of Science -
Elizabethtown Community And Technical College
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