Team Sports
- Watching Movies and TV Shows
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Playing Sports
- Reading
Ryan Puthoff
Trenton
Summary
Dynamic E-commerce Clerk at Kroger with a proven track record in enhancing customer satisfaction and streamlining operations. Skilled in utilizing Zebra technology and adept at multitasking, I effectively trained new team members and resolved customer inquiries, contributing to a more efficient e-commerce experience. Committed to excellence in service and teamwork.
Overview
6
6
years of professional experience
Work History
E-commerce Clerk
Kroger
11.2019 - Current
- Processed online orders, ensuring accuracy in product selection and timely fulfillment.
- Maintained organized inventory records to facilitate efficient stock management.
- Assisted customers in navigating the e-commerce platform and resolving technical issues.
- Collaborated with team members to streamline order processing procedures and enhance efficiency.
- Responded to customer inquiries via email and chat, providing prompt and helpful assistance.
- Trained new team members on e-commerce procedures and best practices.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
House Sitter/House and Pet Sitter
Lisa Whiles
07.2025 - 08.2025
- Ensured home security by regularly checking locks and windows during daily rounds.
- Monitored pet health and well-being, promptly addressing any issues or concerns.
- Coordinated with homeowners to establish specific care instructions for pets and properties.
- Performed routine cleaning tasks to maintain a tidy and welcoming environment.
- Communicated with homeowner via phone or text.
- Fed and watered animals and replaced dirty bedding and litter boxes.
- Brought in mail and newspaper to maintain appearance of activity at client residence.
- Maintained lawn and outdoor property for house to appear “lived-in.”
Education
Bachelor of Science - Applied Biology
Miami University
Middletown, OH05-2026
Skills
- Telephone etiquette
- Customer satisfaction
- Prioritization
- Proficient in Zebra technology
- Operations support
- Verbal and writing communication
- Peer relationships
- Multitasking
- Supply tracking
- Time management
- Customer communication
- Multitasking Abilities
- Problem-solving
- Customer service
- Flexible and adaptable
- Organizational skills
- Teamwork and collaboration
- Professional and mature
Interests
Timeline
House Sitter/House and Pet Sitter
Lisa Whiles
07.2025 - 08.2025
E-commerce Clerk
Kroger
11.2019 - Current
Bachelor of Science - Applied Biology
Miami University