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Nadia E. Extra-Beaty
Decatur,GA
Summary
Dynamic and results-driven professional with extensive experience at Krogers Grocery Store, excelling in cash handling and customer service. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Recognized for multitasking and attention to detail, ensuring efficient operations and a positive shopping experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
E-commerce Clerk
Krogers Grocery Store
Decatur, GA
10.2020 - Current
- Processed customer transactions efficiently at checkout stations.
- Maintained accurate inventory records using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Collaborated with team members to ensure store cleanliness and organization.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed cash register operations, ensuring daily reconciliation accuracy.
Supervisor/Cashier
Levy Restaurants
Atlanta, GA
12.2015 - Current
- Supervised cash handling processes to ensure accuracy and compliance with company policies.
- Trained and mentored new cashiers on operational procedures and customer service techniques.
- Coordinated daily cash register operations to optimize efficiency during peak service periods.
- Implemented inventory management practices to maintain adequate stock levels and reduce waste.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Used POS system to enter orders, process payments and issue receipts.
- Improved customer satisfaction with prompt and courteous service, resolving complaints and inquiries with empathy and professionalism.
Education
High School Diploma -
West Side High School
Newark, NJ06-1999
Skills
Telephone etiquette
Customer satisfaction
Cash handling
Cash management
Handling payments
Peer relationships
Multitasking
Multitasking Abilities
Attention to detail
Time management
Customer communication
Problem-solving
Flexible and adaptable
Customer service
Teamwork and collaboration
Professional and mature
Excellent communication
Creative thinking
Team collaboration
Certification
SafeServ License
Timeline
E-commerce Clerk
Krogers Grocery Store
10.2020 - Current
Supervisor/Cashier
Levy Restaurants
12.2015 - Current
High School Diploma -
West Side High School