Professional Employee with keen eye for detail, color and composition. Track record of bringing projects to life through innovative ideas and techniques. Eager to continue education and help families receive closure in their time of need.
Overview
10
10
years of professional experience
Work History
Artist
Self-employeed
01.2019 - Current
Contributed to creative process through original ideas and inspiration.
Implemented artistic vision to give art purpose and meaning.
Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
Made use of materials, such as ink, watercolors, paints, and pencils to complete unique piece for customers.
Displayed portfolio to show off best work to potential clients and promote skills and value.
Managed creative process from concept to completion for various art projects.
Receptionist
The Hair Bar Salon
10.2019 - 02.2020
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Restocked supplies and submitted purchase orders to maintain stock levels.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Receptionist
Michael Raymond Salons
10.2017 - 12.2018
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Corresponded with clients through email, telephone, or postal mail.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Managed multiple tasks and met time-sensitive deadlines.
Scheduled office meetings and client appointments for staff teams.
Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Helped office staff prepare reports and presentations for internal or client-related use.
Key Holder
Edible Arrangements
02.2017 - 09.2017
Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Trained and supervised new employees to apply best practices in customer service and store operations.
Managed store personnel by delegating tasks and supervising daily operations.
Managed customer needs and delegated tasks to employees for optimal coverage.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Bakery Assistant
Nothing Bundt Cakes
09.2016 - 12.2016
Maintained clean, organized kitchen to maximize efficiency and food safety.
Washed dishes and sanitized prep area at end of each shift.
Operated commercial kitchen equipment and tools.
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Decorated baked goods and designed visually appealing displays of finished products.
Stored, labeled and replenished supplies in compliance with food safety regulations.
Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Measured and mixed ingredients accurately to assist in baking process.
Baker
Hoot & Mary's Wedding Cakes
05.2016 - 09.2016
Produced consistently high-quality baked goods for customers.
Operated and maintained bakery equipment, including ovens and mixers.
Complied with health and safety codes to protect staff and customers.
Collaborated with team members to complete tasks and maintain smooth running of bakery.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
Developed recipes for new products and improved existing recipes.
Cleaned and maintained kitchen equipment and oven.
Followed food safety standards when handling ingredients.
Baker
Wildflower Delectables
12.2013 - 12.2014
Produced consistently high-quality baked goods for customers.
Operated and maintained bakery equipment, including ovens and mixers.
Complied with health and safety codes to protect staff and customers.
Collaborated with team members to complete tasks and maintain smooth running of bakery.
Packaged and labeled baked goods with accurate descriptions and ingredients.
Created appealing displays to showcase products in bakery.
Operated cash registers and processed payments accurately.
Coordinated food deliveries to guarantee timely arrival of supplies.
Education
Associate of Applied Science - Mortuary Science And Embalming
Dallas Institute of Funeral Service
Dallas, TX
06.2023
High School Diploma -
Forney High School
Forney, TX
05.2011
Skills
Time Management
Critical Thinking
Organization Skills
Active Listening
Greet Guests
Reception Desk Management
Customer Service
Mathematics
Office Cleaning
Reading Comprehension
Remains Preparation
Timeline
Receptionist
The Hair Bar Salon
10.2019 - 02.2020
Artist
Self-employeed
01.2019 - Current
Receptionist
Michael Raymond Salons
10.2017 - 12.2018
Key Holder
Edible Arrangements
02.2017 - 09.2017
Bakery Assistant
Nothing Bundt Cakes
09.2016 - 12.2016
Baker
Hoot & Mary's Wedding Cakes
05.2016 - 09.2016
Baker
Wildflower Delectables
12.2013 - 12.2014
Associate of Applied Science - Mortuary Science And Embalming