Haley Roach
Gainesville,GA
Summary
Dynamic Project Manager focused on delivering high-quality cabinet and countertop installations. Skilled in leading project planning, optimizing budgets, and enhancing client communications to ensure timely completion and exceptional customer satisfaction, resulting in repeat business and strengthened partnerships.
Overview
13
13
years of professional experience
Work History
Project Manager
Granite South Kitchen & Bath
Gainesville, United States
08.2024 - Current
- Results-driven Project Manager specializing in residential and commercial cabinet and countertop installations. Experienced in coordinating cross-functional teams, managing project timelines, and delivering exceptional customer experiences from start to finish.
- Led project planning and execution for kitchen and bath renovations.
- Oversaw budgeting processes to optimize material costs and labor expenses.
- Coordinated with subcontractors and suppliers to ensure timely deliveries.
- Managed client communications to clarify project requirements and expectations.
Cabinet Maker
Granite South Kitchen & Bath
Gainesville, United States
06.2023 - 08.2024
- Interpreted blueprints and technical drawings for accurate cabinet design.
- Assembled cabinets using hand and power tools to ensure precise construction.
- Maintained tools and equipment for safe and effective operation during production.
- Operated forklifts to transport materials within busy warehouse environments.
- Loaded and unloaded trucks with precision and safety protocols.
Food Server
Waffle House, Inc.
05.2021 - 03.2022
- Provided excellent customer service in a fast-paced dining environment.
- Took accurate food and drink orders for diverse clientele.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
House Cleaner
Wonders Cleaning Co
Cumming, United States
08.2021 - 02.2022
- Cleaned residential spaces following established protocols and safety standards.
- Communicated effectively with clients to understand specific cleaning needs.
- Managed time effectively to complete tasks within scheduled hours.
- Organized cleaning supplies and equipment for efficient workflow and accessibility.
- Trained new staff on proper cleaning techniques and company procedures.
Ecommerce Specialist
Carters Distribution Center
Braselton, United States
07.2015 - 02.2018
- Managed product listings on e-commerce platforms, enhancing visibility and attracting more customers.
- Generated weekly reports that tracked key metrics such as revenue growth, customer acquisition cost, average order value.
- Trained and supported new team members on e-commerce systems, facilitating smoother onboarding and quicker adaptation.
- Troubleshot and resolved issues encountered during the picking process, ensuring timely order fulfillment.
Stocker/Cashier
Sam's Club
Oakwood, United States
12.2013 - 06.2014
- Stocked shelves with merchandise to ensure product availability for customers.
- Collaborated with team members to optimize stock placement for sales promotion.
- Maintained cleanliness of aisles and displays to enhance the shopping experience.
- Organized inventory in backroom to maintain a clean and efficient workspace.
Education
High School Diploma - High School/Secondary Diplomas and Certificates
Johnson High School
Oakwood, GA08-2013
Skills
- Cabinetry
- Commercial
- Leadership
- Project management
- Construction coordination
- Subcontractor management
- Process optimization
- Cross-functional collaboration
- Client communication
- Problem solving
- Attention to detail
- Staff training and mentoring
- Microsoft office suite expert
- Critical design review
- Project estimation and bidding
Languages
English
Timeline
Project Manager
Granite South Kitchen & Bath
08.2024 - Current
Cabinet Maker
Granite South Kitchen & Bath
06.2023 - 08.2024
House Cleaner
Wonders Cleaning Co
08.2021 - 02.2022
Food Server
Waffle House, Inc.
05.2021 - 03.2022
Ecommerce Specialist
Carters Distribution Center
07.2015 - 02.2018
Stocker/Cashier
Sam's Club
12.2013 - 06.2014
High School Diploma - High School/Secondary Diplomas and Certificates
Johnson High School