Joel Michaud
Vancouver,USA
Summary
Insightful Project Manager dedicated to identifying and cultivating team members' skills and talents. Polished in implementing continuous enhancements and building and maintaining accurate project budgets. Focused and driven team player practiced in leading multiple simultaneous projects leveraging proven project management tools.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Restoration Project Manager
Paul Davis Restoration
Vancouver, USA
02.2025 - Current
- Optimized project timelines by creating and managing schedules through Buildertrend, coordinating with customers and tradesmen
- Enhanced client satisfaction by serving as primary point of contact, providing clear and consistent communication throughout the project lifecycle
- Ensured project accuracy and completeness by reviewing Xactimate and Symbility estimates, which minimized estimate errors
- Achieved cost savings by negotiating contracts and pricing with tradesmen to align with project budgets and goals
- Enhanced financial performance by creating and updating budgeting sheets using Dash to effectively track project costs
- Maintained quality standards by conducting on-site evaluations to review workmanship on active job sites
- Streamlined project administration by overseeing collection and organization of essential documentation, including work authorizations and payments
- Supported business growth by building and maintaining strong relationships with commercial property managers and insurance adjusters
Project Manager
BELFOR Property Restoration
Wilsonville, USA
10.2022 - 01.2025
- Managed project budgets ranging from $1,500 to $1,500,000, ensuring optimal resource utilization and cost control
- Increased project efficiency by utilizing project management software to track progress, manage documentation, assign tasks, and monitor resource allocation
- Mitigated project risks by monitoring progress through status meetings and reports, identifying and addressing issues proactively
- Facilitated team collaboration by conducting regular meetings and clarifying tasks and responsibilities for team members
- Secured favorable terms by negotiating contracts with vendors for equipment procurement and services
- Enhanced project outcomes by analyzing quality assurance and customer satisfaction metrics to identify and implement process improvements
- Accelerated team onboarding by training new members on company-specific project management processes and procedures
Design and Outside sales
Pacific Cabinetry & Design
Vancouver, USA
08.2019 - 09.2022
- Managed client accounts as designer, outside sales representative, and account manager for retail and commercial restoration and new construction projects, ensuring client satisfaction and project alignment with goals
- Streamlined project workflow by measuring, designing, communicating with clients, finalizing estimates, ordering materials, and scheduling install and delivery, enhancing overall project execution
- Executed daily operational tasks with precision and efficiency.
- Proposed creative strategies to improve team efficiency and effectiveness.
- Collaborated with diverse colleagues to meet shared objectives and resolve product-related challenges.
Kitchen Designer
The Home Depot
Vancouver, USA
01.2013 - 08.2019
- Designed kitchens and bathrooms based on blueprints or site visit dimensions, providing tailored solutions for client needs
- Guided customers in selecting products by providing tailored, expert advice based on individual needs
- Created accurate estimates for products and installation based on customers' final selections, supporting informed purchasing decisions
- Promoted specialty areas and delivered exceptional customer service, contributing to noticeable sales growth
Flooring Specialist
The Home Depot
Vancouver, USA
02.2014 - 12.2015
- Assisted customers in selecting flooring options based on style and budget.
- Demonstrated flooring installation techniques to enhance customer understanding.
- Engaged customers to identify product needs, enhancing sales in specialty departments.
- Maintained inventory of flooring materials and supplies for efficient operations.
Education
High school diploma -
Prairie High School
Brush Prairie, WA06-2009
Early childhood education -
Clark College
High school diploma or GED - Upper secondary education
Skills
- Remodeling
- Sales Management
- Deal closing
- Team development
- Commercial construction
- Construction negotiation
- Buildertrend
- Organizational skills
- Construction site experience
- Microsoft Word
- OSHA
- Renovation
- IICRC Water
- IICRC Fire
- Construction resource allocation
- Critical path method
- RFI management
- Dash (budgeting software)
- Restoration design
- Negotiation
- Microsoft Powerpoint
- B2B
- Vendor contract management
- Cabinetry
- Construction estimating
- Task prioritization
- Construction quality control
- Project leadership
- Attention to detail
- Leadership
- Client relationship management
- Project Management
- CAD
- Microsoft Excel
- Contracts
- Construction workplace safety regulations
- Mentoring
- Cloud-based systems
- Restoration industry experience
- Construction industry experience
- Microsoft Outlook
- Home visit communication
- Territory management
- Vendor relationship management
- Conflict resolution
- Blueprint specification interpretation
- Estimating software
- First aid
- Financial reporting
- Working on construction estimation projects
- Multifamily construction
- Construction subcontractor management
- Decision making
- Gantt chart
- Project stakeholder communication
- Data Collection
- Microsoft Office
- Customer relationship management
- 2020 Design
- Symbility
- 2020 (6 years)
- Local building codes
- AutoCAD
- Client development
- Project management
- Customer service
- Budget forecasting
- Restoration planning
- Client account management
- Team collaboration
- Negotiation techniques
- Problem resolution
- Installation oversight
- Post-installation Follow-up
- Site measurement
- Material selection
- Construction documentation
- ADA compliance
Certification
- IICRC Water, 12/01/25, 12/01/26
- IICRC Fire, 12/01/25, 12/01/26
- Driver's License
Languages
English
Additional Information - Notes
- Authorized to work in the US for any employer
- Outside Sales Assessments Retail Customer Service -- Proficient
- Problem Solving -- Expert
- Outside Sales -- Highly Proficient
- Sales: Influence & Negotiation -- Proficient
Timeline
Restoration Project Manager
Paul Davis Restoration
02.2025 - Current
Project Manager
BELFOR Property Restoration
10.2022 - 01.2025
Design and Outside sales
Pacific Cabinetry & Design
08.2019 - 09.2022
Flooring Specialist
The Home Depot
02.2014 - 12.2015
Kitchen Designer
The Home Depot
01.2013 - 08.2019
High school diploma -
Prairie High School
Early childhood education -
Clark College