Haley Robinson
Jacksonville
Summary
Detail-oriented higher education professional with over six years of experience at Florida State College at Jacksonville, supporting operations, project coordination, and cross-functional initiatives. Strong knowledge of FSCJ's structure, processes, and institutional priorities, with proven strengths in communication and stakeholder coordination. Known for reliability, adaptability, and a strong commitment to the College's mission, with a genuine desire to grow into a leadership role and contribute to FSCJ's long-term success.
Overview
8
8
years of professional experience
Work History
Administrative Assistant III
Florida State College at Jacksonville
Jacksonville
01.2023 - Current
- Coordinate and support institution-wide facilities and construction programs, partnering with leadership, project managers, and cross-functional stakeholders to ensure alignment with FSCJ's strategic goals, timelines, and priorities.
- Track and manage project documentation, budgets, contracts, and milestones across multiple concurrent initiatives, providing clear reporting and organizational structure to support effective decision-making.
- Serve as a key liaison between internal departments and external vendors, strengthening communication, improving workflow efficiency, and supporting compliance across complex, multi-phase projects.
Senior Support Specialist
Florida State College at Jacksonville
Jacksonville
09.2018 - 11.2021
- Served as the primary point of contact for insurance and real estate students, advising on course selection, guiding them through the admissions process, and providing ongoing support with online course access and technical issues.
- Maintained meticulous records for all student interactions, grades, and course completions, ensuring compliance with privacy regulations and accurate reporting to state licensing boards.
- Trained and mentored new team members, ultimately serving as the most senior staff member on the support team.
Student Assistant
Florida State College at Jacksonville
Jacksonville
05.2018 - 08.2018
- Managed and organized student records by scanning, categorizing, and uploading documents into the college’s database, ensuring accuracy and accessibility.
- Provided administrative support, including answering phones, responding to emails, and assisting students with inquiries.
- Developed strong organizational and communication skills while contributing to efficient office operations.
Education
Bachelor of Science - Communication
University of North Florida
Jacksonville, Florida05-2022
Skills
- Budget tracking
- Timeline planning and management
- Process improvement
- Effective communication
- Document management
- Team collaboration
- Project coordination
- Compliance management
Timeline
Administrative Assistant III
Florida State College at Jacksonville
01.2023 - Current
Senior Support Specialist
Florida State College at Jacksonville
09.2018 - 11.2021
Student Assistant
Florida State College at Jacksonville
05.2018 - 08.2018
Bachelor of Science - Communication
University of North Florida