Haley Ross
Beaverton,OR
Summary
Dedicated to delivering excellent service and unmatched support. Possesses a high level of proficiency in implementing customer service best practices and devising innovative solutions to meet customer needs. Primary focus is on delivering exceptional service that surpasses expectations and creates positive experiences for all customers. Recognized for reliability and effectively managing multiple priorities with a positive demeanor. Diligent and passionate job seeker with exceptional organizational skills. Open to assuming additional responsibilities to ensure achievement of team goals.
Overview
5
5
years of professional experience
Work History
SPACE MANAGEMENT
NIKE
2023.02 - Current
- Confidence and competence with stockroom and space management operations
- Develops positive relationships with managers and teammates
- Solid understanding of various store departments
- Processing of footwear and apparel items
- Ship from Store
- Preparing for shoe launches
- Movement of bin space with footwear and apparel
- Bin auditing and cleanliness
- Performing cleaning duties
- Refill of footwear and apparel items.
FOOD RUNNER/CASHER
EL PATRON
2019.06 - 2022.07
- Confidence in serving, cashiering, and assisting customers appropriately
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests' needs, ensuring a smooth service flow during peak hours.
- Started as host and was promoted to cashier and serving within 6 months
- Cross trained to perform multiple duties and positions including answering phone calls, help expedite food, money handling, bar back, cleaning tasks, greeting customers, and serving.
Education
Associate of Science -
Portland Community College
Portland, OR05.2027
Diploma -
Rancho Mirage High School
Rancho Mirage, CA01.2018
Skills
- Customer service experience 3-4 years
- Fast pace environment
- Team management
- Cashier
- Organization and cleanliness
- Computer Proficiency
- Product Knowledge
- Administrative Support
Timeline
SPACE MANAGEMENT
NIKE
2023.02 - Current
FOOD RUNNER/CASHER
EL PATRON
2019.06 - 2022.07
Associate of Science -
Portland Community College
Diploma -
Rancho Mirage High School
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