Haley Russo
Snohomish,WA
Summary
Organized hard worker with a successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with a strong attendance record. Dedicated to providing elevated customer service to generate a loyal clientele. While also dedicated to partnering with coworkers to promote an engaged, empowering work culture. I'm a strong leader and problem-solver and a detailed-oriented team player with strong organizational skills.
Overview
9
9
years of professional experience
Work History
Car Detailer
Pineapple Express Auto Salon
08.2022 - 12.2022
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Cleaned upholstery, rugs, and other surfaces by using cleaning agents, applicators, and cleaning devices.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Collected and disposed of trash in-vehicle console spaces and under seats.
- Washed, clay-barred, and polished vehicle bodies for professional shine.
- Operated buffers, steamers, hoses, vacuums, and other equipment to meet service expectations.
Private Swim Instructor
Snohomish Aquatic Center
09.2018 - 07.2022
- Taught students pool and water safety guidelines.
- Taught daily swim instruction to students varying in age and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Prepared equipment before each class and stored items promptly after classes.
- Assisted in setting up pool deck, cleaning up public areas, and closing pool in unsafe conditions.
- Took notes strengths and weaknesses of each child in the class to track progress.
- Treated injured students with basic first aid and reiterated safety standards to prevent a recurrence.
Lifeguard Supervisor
Snohomish Aquatic Center
09.2017 - 07.2022
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
- Monitored pool area for violations and potentially hazardous situations.
- Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
- Directed and oversaw maintenance records and incident reports.
- Carefully observed people, and monitored pool activities, and member safety.
- Entered the water immediately to pull struggling swimmers to safety.
- Handled chemicals such as chlorine to maintain safety and cleanliness quality standards of pool water.
- Operated, cleaned, and maintained pool water filtrations and water intake and outlet systems
Education
High School Diploma -
Glacier Peak High School
Snohomish, WA06.2020
Skills
- Creativity
- Group and Individual Instruction
- Problem-Solving
- Teamwork
- Customer Service
- Cleanliness Standards
- Organization
- Lifeguard Procedures
- Positive Learning Environment
- Leadership
Timeline
Car Detailer
Pineapple Express Auto Salon
08.2022 - 12.2022
Private Swim Instructor
Snohomish Aquatic Center
09.2018 - 07.2022
Lifeguard Supervisor
Snohomish Aquatic Center
09.2017 - 07.2022
High School Diploma -
Glacier Peak High School
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