Haley Sanders

· Execute all of drawings/giveaway, tournaments, all kinds of non-gaming.

· Prepare all relative paperwork such as prize slips, promotional logs, winners release forms and any others needed.

· Update the mobile digital on the gaming floor.

· Collaborate with other departments within the casino to ensure success of events.

· Explain Choctaw Rewards Club programs, promotions and other marketing information as needed in detail to guests.

· Answered any questions and immediately resolved any guest, associate or management concerns.

· Accurately and efficiently perform data entry task associated with Rewards Club card. Utilize all aspects of the Player Tracker System.

· Prioritizing VIP experience per host request, with special attention to Onyx members.

· Used POS system to process sales and returns.

· Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.