Professional with comprehensive background in unit coordination, prepared to drive operational efficiency. Uses effective communication and organizational skills to support team needs and goals. Knowledge of time management and resource allocation to enhance team performance.
Work History
Unit Coordinator - Maternity
1 Year 1 Month
South Shore Health | 07.2025 - Current
Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally.
Maintained a clean and organized unit environment, adhering to infection control protocols for optimal patient safety.
Employed effective communication with patients and families, physicians and other healthcare team members related to patient condition.
Supervisor/Bartender/Server
4 Years 1 Month
Wahlburgers | 10.2020 - 11.2024
Directed and supervised team of 15 employees in daily operations.
Supervised daily operations, ensuring efficient workflow and adherence to high service standards.
Coached, mentored, and trained team members to enhance job performance and operational efficiency.
Wellness Technician
1 Year
Restore Hyper Wellness | 10.2022 - 10.2023
Answered incoming calls, took messages, and routed calls to appropriate departments to ensure timely communication.
Maintained patient records, including medical histories, reports and examination results.
Provided exceptional customer service, educating clients on treatment benefits and protocols for enhanced experience.
Cashier
1 Year 10 Months
Comella's | 08.2018 - 06.2020
Processed customer transactions accurately and efficiently using point-of-sale systems.
Managed cash register operations, ensuring balanced drawers at shift end.
Trained new hires on cash handling procedures and customer service best practices.
Education
Bachelor's degree - Clinical Psychology
Quincy College | Quincy, MA | 05-2027
High school diploma
Hingham High School | Hingham, MA | 05-2022
Skills
Patient care
HIPAA
Customer service
Time management
Teamwork and collaboration
Scheduling management
Certification
ServSafe
TIPS
Adult and Pediatric First Aid/CPR/AED (Sep. 2023)
Personal and Home Care Aide Certification (Oct. 2025)