Summary
Overview
Work History
Education
Skills
Timeline
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Antoinette Hawk

Mullica Hill,NJ

Summary

Dedicated and detail-oriented Unit Secretary with hands-on experience in high-volume, fast-paced healthcare environments. Recognized for strong organization skills, teamwork, and enhancing patient satisfaction through attentive support. Skilled in coordinating communication between staff, physicians and departments to maintain efficient unit operations.

Overview

10
10
years of professional experience

Work History

Maternity Unit Secretary

Virtua
Voorhees Township, NJ
01.2022 - Current
  • Manage admissions, discharges, and accurate charting on a busy Mother/Baby unit
  • Serve as a key liaison between nurses, physicians, and other departments
  • Contribute to higher patient satisfaction ratings through attentive and supportive care
  • Conduct daily chart checks to ensure complete and accurate medical documentation
  • Implement organizational strategies that optimize unit operations, improve efficiency, and promote a consistent workflow

Front Desk Coordinator

Moxi Blue Salon
01.2016 - 12.2022
  • Oversee all front desk operations, including greeting clients, answering phone calls, and scheduling appointments
  • Maintains organized client records, coordinated staff schedules, and manage payment processing
  • Provides exceptional customer service contributing to repeat clientele and positive client feedback

Education

Nail Technology Certification -

Gordon Phillips School of Beauty Culture
05.1996

Medical Assistant Certification -

Star Technical Institute
09.1995

High School Diploma -

Sterling High School
06.1992

Skills

  • Customer Service
  • Planning & Organization
  • Time Management
  • Multi-tasking
  • Medical Terminology
  • Computer Proficiency
  • Attention to Detail
  • Communication
  • Patient Care

Timeline

Maternity Unit Secretary

Virtua
01.2022 - Current

Front Desk Coordinator

Moxi Blue Salon
01.2016 - 12.2022

Nail Technology Certification -

Gordon Phillips School of Beauty Culture

Medical Assistant Certification -

Star Technical Institute

High School Diploma -

Sterling High School

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