Empathetic Licensed Master of Social Work, with hands-on experience providing quality psychological services to children and adults from diverse cultural and religious backgrounds. Skilled in identifying, assessing and diagnosing mental health and emotional issues. Offers crisis intervention to help individuals navigate through traumatic experiences.
Overview
7
7
years of professional experience
Work History
Unit Secretary - Maternity
Manchester Memorial Hospital
Manchester, CT
10.2022 - Current
Prepared and processed patient referrals and transfer requests.
Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.
Answered phone calls and messages for physicians on-call, patients in labor, scheduling appointments, and handling patient inquiries.
Performed various administrative tasks by filing, copying and faxing documents.
Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
Registered and verified patient records before triage with most up-to-date information.
Obtained payments from patients and scanned identification and insurance cards.
Nutrition Assistant
Manchester Memorial Hospital
Manchester, CT
04.2017 - Current
Supported overall hospital goals by consistently meeting departmental performance metrics for quality and efficiency.
Educated patients and families on nutrition management.
Answering high volume phone calls, filing paperwork and patient information.
Microsoft and Meditech experience.
Preserved inventory of nutrition-related supplies and equipment.
Increased patient satisfaction through attentive service and timely delivery of meals.
ABA Home Therapist
Applied Behavioral Analysis Services Of CT
Berlin, CT
01.2022 - 03.2023
Observes and responds to the behaviors and social skills of children who suffer from Autism in order to form an appropriate behavioral intervention program.
Conducted thorough assessments to determine clients' skill levels, creating a baseline for ongoing evaluation of therapeutic interventions.
Stayed current on advancements in the ABA field by attending workshops, conferences, and continuing education courses to provide the best possible services for clients.
Maintained detailed data collection records, ensuring accurate measurement of client progress over time.
Updated records and prepared reports to outline program actions, results, and recommended improvements.
Established rapport with clients through genuine interest in their well-being, fostering trust necessary for successful therapy outcomes.
Performed behavioral therapy assessments and treatments in patients' homes without direct supervision.
Utilized evidence-based practices to ensure the most effective therapeutic approaches were implemented for each client''s needs.
Education
Master of Social Work - Social Work
University of Connecticut
Hartford, CT
05.2024
Transferred - Social Work
Southern Connecticut State University
New Haven, CT
05.2020
High School Diploma -
A.I. Prince Technical High School
Hartford, CT
06.2018
Skills
HIPAA Compliance
Organization and Time Management
Crisis handling
Documentation skills
Substance abuse awareness
Treatment Planning
Client Advocacy
De-Escalation Techniques
Cognitive behavioral therapy
Adaptable and Flexible
Safety Planning
MEDITECH EHR Software
Mental health counseling
Awards
Frank V. Carollo Scholarship Recipient
Dean's List: Fall 2023/Spring 2024
Skills USA Employability Certificate-2017
Extracurricular Activities
Social Work Internship Experience:
Hartford Behavioral Health 2550 Main St. Hartford, CT 06120 (September 2023-April 2024)
Focused on creating access for adults needing mental health care in an outpatient setting
Responsibilities included individual, group, and family therapy with clients on my caseload
Completing intakes, case management, treatment plans and discharge planning
Practices CBT & DBT technique skills with clients during psychotherapy sessions
Root Center for Advanced Recovery 335 Broad St. Manchester, CT 06040 (September 2022-April 2023)
Counseling clients on my caseload with intention to guide and motivate them towards their personal goals in recovery
Updates treatment plans and conducts client assessments as well as intakes and screenings to admit clients into treatment and monitor their progress
Refer clients to the appropriate care they may need and/or request including: health care providers, inpatient rehab centers, etc.
Document all client-counselor interactions to ensure accurate communication between staff members regarding client treatment
Facilitate pregnancy support group to provide mothers with the educational information and support they need to be able to manage children, while engaging in methadone maintenance