Haley Shepard
Fraser
Summary
Dynamic professional with a proven track record at Lululemon, excelling in analytical problem-solving and effective team engagement. Enhanced operational efficiency in leading strategic initiatives and cross-training staff, boosting productivity. Adept at relationship building and critical thinking, consistently driving customer satisfaction and team performance in fast-paced retail environments.
Overview
4
4
years of professional experience
Work History
Product Operations Educator
Lululemon
09.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced customer satisfaction by providing efficient and accurate retail processing services.
Product Operations Lead
Lululemon
10.2024 - 02.2025
- Led team training sessions, improving staff performance and operational knowledge.
- Oversaw daily operations, ensuring alignment with organizational goals and operational efficiency.
- Developed and implemented strategic plans to enhance team productivity and performance.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor of Science - Criminal Justice
Madonna University
Livonia, MI05.2025
Skills
- Analytical problem-solving
- Effective team engagement
- Relationship building
- Critical thinking
- Retail store operations
Timeline
Product Operations Lead
Lululemon
10.2024 - 02.2025
Product Operations Educator
Lululemon
09.2021 - Current
Bachelor of Science - Criminal Justice
Madonna University