Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Erin Maguire

Charlotte,NC

Summary

Motivated sales professional with a proven track record in styling, merchandising, and strategic development. Possessing exemplary product knowledge, effectively communicates the value and benefits of offerings. Advanced sales and merchandising skills consistently drive revenue growth and exceed targets, making a confident and persuasive asset to any team.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Product Operations Educator

Lululemon
10.2023 - Current
  • Organize and clean the inventory workspace to maximize efficiency and maintain a safe store environment.
  • Execute inventory processing plan established by the Product Operations Lead, including accurate RFID inventory counts according to company standards.
  • Receive and process product deliveries according to the company's standards, such as folding, sorting, and hanging product to optimize space and productivity.
  • Reconcile, prepare, package, and ship product to appropriate locations according to company standards (e.g., damages, consolidations).
  • Execute product display adjustments, daily restocking and destocking, or product moves on the floor according to company standards to maintain store organization and presentation.
  • Execute market-relevant omnichannel programs (e.g., buy online/pickup in store and ship from store options) according to company standards.
  • Interact with guests or facilitate connection with another team member to provide service on the retail floor and support the guest's experience.
  • Contribute to a respectful and inclusive team environment to ensure a supportive and engaging experience for all team members and guests.
  • Use in-store technology to support store operations and provide positive guest experiences.

Style Expert

Revolve
03.2022 - 11.2024
  • Building & maintaining an active book of business with High Value clientele
  • Creating tailored campaign emails each month curated to my clientele
  • Utilizing tools such as Tableau to track and interpret sales data
  • Working with cross-department teams to create new customer facing programs to increase retention. Ex- Customer CRM,filters to improve website shopping.
  • Create and merchandise a curated shopable lookbook for clientele based on their requests
  • Help customers on live chat with any styling questions they have
  • Reaching out to High Value clientele customers about consignment boxes and curating and selecting piece to send to them

Digital Stylist

Nordstrom
08.2021 - 03.2022
  • •Give customers the best customer service on their terms and need
  • •Utilize several forms of tools and technology daily, (Microsoft Teams, Outlook, SharePoint, Book of Business, Catalog, Tableau, and Blue Jeans)
  • •Curate personalized trunks with an assortment of items that meet the customers’ expectations and needs, while updating their preferences/feedback and profiles
  • •Communicate effectively through personalized notes and written communication to connect with customers about styles, size/fit, etc. •Maintain productivity while aiming to achieve performance goals and metrics
  • •Analyze performance and adjust behaviors to improve customer satisfaction •Leverage product knowledge and styles with customers to cater to their needs

NEW HOME SALES ASSISTANT

TEMPSMART STAFFING SOLUTIONS
08.2019 - 01.2022
  • Filling in for New Home sales specialists/associates when not in their community
  • Greeting clients as they come into the sales office
  • Putting out signs/balloons and information box
  • Setting up appointments
  • Creating information packets for the community
  • Gathering registration cards to give to the New Homes Specialist.

FULL TIME KEY HOLDER

IVY & LEO
11.2020 - 08.2021
  • Completes opening and closing tasks- opening and closing point of sale, bank deposits, sending end of day emails
  • Completing online orders and transfers
  • Assist customers with finding what they need, while starting them fitting rooms
  • Displaying merchandise in the appropriate color story to make it appealing
  • Filling the manager role and guiding employees and taking initiative to build a loyal clientele.

SALES LEAD

LOFT BY ANN TAYLOR
10.2018 - 11.2020
  • Driving revenue by proactively managing the client experience while effectively performing Manager on Duty responsibilities - Assuming the MOD role when Store Manager/Co-Manager is not on the floor
  • Possessing keys to the store, performing opening and closing procedures in the absence of management (opening/closing registries, opening checklists, bank deposits, filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipment)
  • Assist customers with finding what they need, while starting them fitting rooms
  • Knowledge of visual standards and techniques, and ability to implement and maintain with company guidelines.

NEW HOME SALES ASSISTANT

JWILLIAMS STAFFING
07.2018 - 08.2019
  • Filling in for New Home sales assistant when not in their community
  • Greeting clients as they come into the sales office
  • Putting out signs/balloons and information box
  • Setting up appointments
  • Creating information packets for the community
  • Gathering registration cards to give to the New Homes Specialist.

Education

PRE-LICENSING -

SUPERIOR SCHOOL OF REAL ESTATE
02.2020

ASSOCIATES DEGREE OF ARTS - undefined

CENTRAL PIEDMONT COMMUNITY COLLEGE
01.2019

Skills

  • Sales Process
  • Communication
  • Presentation skills
  • Visual Merchandising
  • Advanced problem solving
  • High level of accuracy
  • Tenacious work ethic
  • Open to learning new skills
  • Leadership
  • Articulate speaking
  • CRM Software
  • Customer Retention

Certification

  • Real Estate Broker/Sales Agent issued by North Carolina Real Estate Commission
  • Microsoft Word & Powerpoint certified

Timeline

Product Operations Educator

Lululemon
10.2023 - Current

Style Expert

Revolve
03.2022 - 11.2024

Digital Stylist

Nordstrom
08.2021 - 03.2022

FULL TIME KEY HOLDER

IVY & LEO
11.2020 - 08.2021

NEW HOME SALES ASSISTANT

TEMPSMART STAFFING SOLUTIONS
08.2019 - 01.2022

SALES LEAD

LOFT BY ANN TAYLOR
10.2018 - 11.2020

NEW HOME SALES ASSISTANT

JWILLIAMS STAFFING
07.2018 - 08.2019

ASSOCIATES DEGREE OF ARTS - undefined

CENTRAL PIEDMONT COMMUNITY COLLEGE

PRE-LICENSING -

SUPERIOR SCHOOL OF REAL ESTATE

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Erin Maguire