Laila Perdue
Southfield
Summary
Recent graduate from Michigan State University with a degree in Advertising Creative and experience as a Freelance Graphic Designer. Demonstrated ability to create compelling visual content and innovative advertising campaigns. Strong communication, organization, and time management skills developed through years of customer service experience. Proficient in Adobe Creative Suite, ready to contribute fresh ideas to the graphic design and advertising industry.
Overview
6
6
years of professional experience
Work History
Product Operations Educator
Lululemon
Troy
06.2025 - Current
- Executed inventory processing tasks, including receiving, organizing, RFID counting, and replenishment to align with company standards.
- Maintained organized and safe back-of-house workspace to support accurate product flow.
- Supported omnichannel operations, facilitating buy online/pick up in store (BOPIS) and ship-from-store processes.
- Collaborated with team members to deliver exceptional service on retail floor and promote an inclusive environment.
Operations Associate
Garage Clothing Store
Troy
05.2025 - Current
- Managed inventory and organized stockroom to enhance daily operations and boost sales performance.
- Processed shipments efficiently, supporting seamless workflow throughout store activities.
- Uphold brand standards and visual merchandising guidelines to ensure appealing presentations.
- Contributed to operational efficiency through diligent management of stock levels and displays.
DEI Communications Intern
MSU Department of University Communications
East Lansing
09.2024 - 05.2025
- Developed and executed communication strategies to promote DEI initiatives, enhancing engagement and awareness within the MSU community.
- Created visually appealing graphic designs for DEI events and promotions using Adobe Creative Suite, effectively capturing audience interest and participation.
- Collaborated with diverse student organizations and MSU departments to create inclusive marketing materials, ensuring representation and visibility for underrepresented groups.
- Write engaging social media captions and articles for MSUToday, effectively communicating DEI efforts to a broad audience.
Community Assistant
The Rocks
East Lansing
07.2024 - 05.2025
- Foster inclusive community atmosphere, addressing resident concerns promptly via phone, email, and social media.
- Organize, develop, and coordinate engaging community-building events for over 350 residents to boost resident satisfaction.
- Manage social media accounts to leverage digital platforms to improve communication and engagement amongst residents.
- Provide empathetic assistance to a diverse resident population. Facilitate conflict resolution, maintaining harmonious living environment.
Seasonal Logistics Processor
Nordstrom
Troy
04.2024 - 08.2024
- Collaborated with team members and picked items on the sales floor and backroom stock to ensure timely order fulfillment and delivery.
- Efficiently processed incoming and outgoing shipments to maintain inventory accuracy.
- Contributed to a positive customer experience by ensuring products were properly packaged and presented.
Retail Sales Associate
Nordstrom Rack
Novi
04.2021 - 07.2021
- Operated cash register, adhering to POS processes for accurate transactions and change tendering.
- Explained return and exchange policies, facilitating customer compliance.
- Processed merchandise refunds or exchanges efficiently according to company guidelines.
- Escalated customer complaints or inquiries to management for prompt resolution.
Retail Sales Associate
Journeys Kidz
Novi
07.2019 - 11.2019
- Assisted with administrative tasks, including inventory counting and organizing storage areas.
- Supported sales by maintaining well-stocked displays to meet presentation standards.
- Regularly recovered displays, ensuring merchandise was organized and accessible.
- Provided friendly, knowledgeable support to consistently enhance customer sales.
Education
Bachelor of Arts - Advertising Creative
Michigan State University
East Lansing, MI05.2025
Skills
- Microsoft Office Suite
- Adobe Creative Cloud
- Social Media Management
- Time Management
- Organizational Skills
- Team Collaboration
- Customer Service and Sales
- Graphic Design
Accomplishments
- Dean's List
- Participated in the University's MSU TRIO Program
- Relevant Coursework and Training Programs: Graphic Design
Timeline
Product Operations Educator
Lululemon
06.2025 - Current
Operations Associate
Garage Clothing Store
05.2025 - Current
DEI Communications Intern
MSU Department of University Communications
09.2024 - 05.2025
Community Assistant
The Rocks
07.2024 - 05.2025
Seasonal Logistics Processor
Nordstrom
04.2024 - 08.2024
Retail Sales Associate
Nordstrom Rack
04.2021 - 07.2021
Retail Sales Associate
Journeys Kidz
07.2019 - 11.2019
Bachelor of Arts - Advertising Creative
Michigan State University
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