Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Sierra

Dental Receptionist
Levittown,PA

Summary

Proven track record in enhancing student outcomes and patient experiences, notably with Pennsbury School District. Expert in educational assistance and special education support, blending strong instructional skills with exceptional customer service. Achieved significant improvements in classroom management and patient satisfaction, leveraging disability awareness and adept communication.

Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts. Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.

Enthusiastic paraprofessional, experienced in providing staff support in educational or childcare environments. Worked with children individually and in small groups while providing basic reading, writing and math instruction and other education-related activities as assigned.

Overview

9
9
years of professional experience

Work History

Paraprofessional

Pennsbury School District
Yardley , PA
08.2023 - Current
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.

Dental Receptionist

Pennsylvania Endodontic Specialist
01.2022 - 08.2023
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
  • Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
  • Completed new patient registrations in software to create accurate and comprehensive records.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Understood dental terminology and insurance breakdowns to communicate with external stakeholders
  • Completed new patient registrations in software to create accurate and comprehensive records

Dental Recptionist

Torresdale Dental Associates
11.2015 - 01.2022
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
  • Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
  • Completed new patient registrations in software to create accurate and comprehensive records.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.

Education

High School Diploma -

Spring Ford High School
Royersford, PA
05.2001 -

Skills

Educational assistance

Timeline

Paraprofessional

Pennsbury School District
08.2023 - Current

Dental Receptionist

Pennsylvania Endodontic Specialist
01.2022 - 08.2023

Dental Recptionist

Torresdale Dental Associates
11.2015 - 01.2022

High School Diploma -

Spring Ford High School
05.2001 -
Haley SierraDental Receptionist