Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
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Haley Smith

Palm Coast,FL

Summary

Ambitious, career-focused job seeker, anxious to obtain the Palm Coast Supervisor position to help launch career while achieving company goals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Ophthalmic Tech

Atlantic Eye Center
Palm Coast, FL
05.2023 - Current
  • Cross-trained in various ophthalmic roles including Scribe, Tester, and Front Desk.
  • Offered guidance to patients regarding surgery and treatment options.
  • Conducted basic eye exam tests and prepared patients for examination.
  • Collaborated with eye care providers to support patients' treatment objectives.
  • Sent patient prescriptions to pharmacies and scheduled future appointments.
  • Enhanced skillset of ophthalmic assistants, technicians, and interns through training.
  • Streamlined facility operations by promoting efficient patient flow.
  • Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
  • Performed comprehensive assessments on patients including checking visual acuity, evaluating color plates, and examining pupil dilation to identify potential eye problems.

Medical Receptionist

Bogdanovski Family Practice
Ormond Beach, FL
03.2022 - 05.2023
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Conducted proactive calls to verify appointments and gather necessary information from patients.
  • Entered insurance, demographics and health history data into patient database.
  • Scheduled and managed patient appointments, including follow-up.
  • Retrieved faxes and uploaded documents to patient charts, supporting clinical staff.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Managed patient check-ins and check-outs while handling co-payment transactions.

Retail Sales Trainer

Cracker Barrell Old Country Store
Palm Coast, FL
08.2020 - 03.2022
  • Cross trained for hosting, to-go serving, and truck unloading duties.
  • Equipped retail staff members with the necessary skills to effectively sell products, assist customers, manage inventory, and fulfill other retail responsibilities.
  • Provided extensive instruction to employees regarding store security, cash handling procedures and customer service norms.
  • Engaged in friendly conversation with customers to assess their assistance needs.
  • Managed inventory by restocking shelves, racks, and bins with the latest products, concurrently changing signage to highlight special items.

Sandwich Artist

Aramark
Saint Augustine, FL
08.2019 - 03.2020
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Prepared customized sandwiches and salads with high-quality ingredients.
  • Providing precise and up-to-date information, while responding to guest inquiries.
  • Established efficient systems to organize and replenish supplies for food preparation stations.

Education

Bachelor of Science - Business Administration And Management

Southern New Hampshire University
Hooksett, NH
12-2024

High School Diploma -

Matanzas High School
Palm Coast, FL
05-2019

Skills

  • Personnel Supervision
  • Teamwork and Collaboration
  • Time Management
  • Verbal and Written Communication
  • Friendly, Positive Attitude
  • Customer and Service-Oriented
  • Problem-Solving
  • Facility Operations

Affiliations

  • My biggest hobby is reading!

Accomplishments

  • Subsequent Honors and AP student throughout high school.

Certification

  • Certified Ophthalmic Assistant Certification (in progress).

Languages

English
Professional
Spanish
Elementary

References

References available upon request.

Timeline

Ophthalmic Tech

Atlantic Eye Center
05.2023 - Current

Medical Receptionist

Bogdanovski Family Practice
03.2022 - 05.2023

Retail Sales Trainer

Cracker Barrell Old Country Store
08.2020 - 03.2022

Sandwich Artist

Aramark
08.2019 - 03.2020

Bachelor of Science - Business Administration And Management

Southern New Hampshire University

High School Diploma -

Matanzas High School
Haley Smith