Haley Smith
Euless,TX
Summary
Experienced Kennel Tech with 2 years of hands-on experience in animal care and kennel management. Proven track record in maintaining animal health and safety, ensuring cleanliness, and providing exceptional customer service. Strong skills in attention to detail, adaptability, and problem-solving, complemented by a compassionate approach to animal care.
Overview
6
6
years of professional experience
Work History
Veterinary Assistant
Colleyville Animal Clinic
03.2025 - 06.2025
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Groomed and bathed animals to maintain hygiene and appearance.
Grooming Trainee
R & R Grooming
10.2024 - 01.2025
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Administered anal gland expression to prevent discomfort and infections in pets.
- Cleaned cat and dog ears to prevent ear infections.
- Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
- Contributed to a positive workplace culture by collaborating effectively with team members and actively participating in staff meetings and events.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
- Maintained a clean and organized grooming environment, ensuring the safety and well-being of both pets and staff.
- Collaborated with fellow groomers to effectively manage workload and deliver consistent results across all appointments.
Kennel Tech
Sniff's & Licks
08.2024 - 10.2024
- Administered medications and monitored animal health to support well-being.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
Kennel Tech
Posh Paw Resort
04.2024 - 06.2024
- Provided daily care and maintenance for animals, including feeding, cleaning, and monitoring health and behavior to ensure a safe and comfortable environment for all pets.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
Moving Concierge
Kandela
06.2022 - 11.2022
- Responded to inbound customer inquiries, consistently meeting or surpassing quality standards.
- Assisted customers in setting up essential home services, including TV, Internet, and phone.
- Facilitated arrangements for home automation, security, and moving services, enhancing customer satisfaction.
Kennel Assistant
Pup Hub Dog Boarding
09.2020 - 07.2021
- Ensured animal health and safety by adhering to strict safety protocols, monitoring behaviors, and maintaining clean and organized boarding environments.
- Enhanced client satisfaction and retention through exceptional customer service, effectively managing animal intakes and addressing unique dietary needs.
- Supported administrative functions by assisting with reception duties, including answering phones and managing scheduling during peak periods.
Retail Sales Associate
Texas Thrift
09.2019 - 02.2020
- Delivered exceptional customer service by assisting with product inquiries, completing transactions, and promoting reward programs, contributing to increased sales and customer satisfaction.
- Managed cash register operations efficiently, including processing transactions, handling refunds, and ensuring cash drawer accuracy, while also training new associates on these procedures.
- Enhanced store presentation through effective merchandising strategies, maintaining clean and organized displays, and informing customers of promotions to drive additional sales.
Education
GED
Skills
- Customer Service
- Hard-Working
- Critical Thinking
- Attention to Detail
- Problem Solving
- Adaptability
- Customer Data Confidentiality
- Active Listening
- Empathy
- Operating Multiple Computer Systems
Timeline
Veterinary Assistant
Colleyville Animal Clinic
03.2025 - 06.2025
Grooming Trainee
R & R Grooming
10.2024 - 01.2025
Kennel Tech
Sniff's & Licks
08.2024 - 10.2024
Kennel Tech
Posh Paw Resort
04.2024 - 06.2024
Moving Concierge
Kandela
06.2022 - 11.2022
Kennel Assistant
Pup Hub Dog Boarding
09.2020 - 07.2021
Retail Sales Associate
Texas Thrift
09.2019 - 02.2020
GED