Haley Smith
Houston,TX
Summary
Occupational therapist with over 11 years of experience in acute inpatient rehabilitation, specializing in evidence-based care for medically complex neurological patients. Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment while maintaining dedication to enhancing patient outcomes, clinical excellence and teamwork.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Rehab Services Coordinator
TIRR Memorial Hermann
08.2024 - Current
- Coordinates and leads new employee orientation, ensuring smooth onboarding and monitors post-orientation progress and engagement, with emphasis on identifying growth opportunities and job place satisfaction.
- Implements new workplace policies by educating staff, monitoring compliance, and collaboration with leadership to support successful adoption.
- Creates educational content for current and new employees and conducts Clinical Meetings to advance practice skills.
- Provides one-on-one mentorship and clinical guidance to employees and delivers patient care as needed to meet patient needs.
- Schedules for team of 15 Occupational Therapists managing patient census between 85 and 120 and coordinates with all therapeutic disciplines to ensure optimal patient experience.
- Enhances customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Serves on multiple committees to enhance patient outcomes and build strong interdisciplinary relationships.
- Performs administrative and operational duties in absence of manager, ensuring continuity of departmental functions and assisting with team needs.
Occupational Therapist III
TIRR Memorial Hermann
09.2014 - 07.2024
- Occupational Therapist for patients with acute neurological dysfunction with emphasis on Spinal Cord Injury and Neuromuscular diseases.
- Enhanced patient functionality through evidence-based therapeutic interventions and exercises.
- Seating specialist for patients with neurological dysfunction.
- Mentored new therapists in skills necessary for SCI and NDD specialty practice.
Education
Masters of Occupational Therapy -
University of Texas Medical Branch, School of Health Professions
Galveston, Texas08-2014
Bachelor of Arts - Classics and History
Austin College
Sherman, Texas05-2008
Skills
- Reliable and responsible
- Goal oriented
- Problem-solving
- Critical thinking
- Team leadership
- Time management
- Customer service
- Workplace safety
Certification
Certified Lean Six Sigma White Belt (RPI CLSSWB)
Timeline
Rehab Services Coordinator
TIRR Memorial Hermann
08.2024 - Current
Occupational Therapist III
TIRR Memorial Hermann
09.2014 - 07.2024
Masters of Occupational Therapy -
University of Texas Medical Branch, School of Health Professions
Bachelor of Arts - Classics and History
Austin College
HONOR AWARDS
Employee of the Month (10/2022)
PROFESSIONAL PRESENTATIONS
14th Annual Partners in Progress Conference, Kenner, LA Optimizing ADL Independence in Spinal Cord Injury (03/2023)
TIRR Memorial Hermann Seating Course Cushions, Backrests, and Accessories (2023 & 2024)
TIRR Memorial Hermann Advanced Clinical Practice in Spinal Cord Injury Optimizing Increased Independence with Activities of Daily Living for Persons with Tetraplegia (01/2020 - Present)
Memorial Hermann Robust Process Improvement Expo Improving GG Coding in Acute Inpatient Rehabilitation (2024)
HOSA International Conference, Houston, TX Claiming Independence: Rehabilitation After Spinal Cord Injury (06/2024)