Haley Stevens
Nashville,Tennessee
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Crew Member
Urban Air Trampoline And Adventure Park
Nashville, TN
11.2021 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Greeted customers and helped with product questions, selections and purchases.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Restaurant Crew Member
Five Guys
Nashville, United States
07.2021 - 11.2021
- Followed food safety protocols and best practices as instructed by ServSafe training.
- Trained new hires in customer service, food preparation and restaurant procedures.
- Resolved customer complaints to patron satisfaction, resulting in repeat business.
- Operated as full-service food provider in the Five Guys establishment by taking orders, preparing meals and collecting payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
Shift Leader
Tropical Smoothie Cafe
Nashville, United States
06.2020 - 03.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Enforced company policies and regulations with employees.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Education
High School Diploma -
Nashville School of The Arts
Nashville, TN05.2022
Skills
- Teamwork and Collaboration
- Kitchen Safety Standards
- Store Opening and Closing
- Managing Orders and Deliveries
- Valid Driver's License
- Employee Training and Supervision
- Customer Service
- Ingredient and Food Preparation
- Cash Drawer Operations
- Crew Leadership
Dance
I have danced for 15+ years allowing me to take corrections and fix them right away. I have good communication skills due to working with others also being well disciplined through the art.
Timeline
Crew Member
Urban Air Trampoline And Adventure Park
11.2021 - Current
Restaurant Crew Member
Five Guys
07.2021 - 11.2021
Shift Leader
Tropical Smoothie Cafe
06.2020 - 03.2021
High School Diploma -
Nashville School of The Arts
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