Haley Strickland
Red Bay
Overview
8
8
years of professional experience
1
1
Certification
Work History
Contract Outpatient Coder
Memorial Hermann Health System
Houston
11.2024 - 11.2025
- Conducted coding for outpatient single visits and outpatient recurring visits.
- Maintained a minimum 95% coding accuracy, verified through pre-bill audits and ongoing quality assessments.
- Utilized 3M 360 CAC and Epic to accurately code accounts, review clinical documentation, and support revenue cycle operations.
- Ensured all coding assignments adhered to Coding Clinic directives, official guidelines, and facility-specific policies.
- Worked within a multi-facility coding bucket, ensuring consistency, accuracy, and regulatory compliance across diverse outpatient encounters.
Coding Specialist I
Trinity Health
Ann Arbor
12.2021 - 03.2024
- Consistently code outpatient, diagnostic ancillary services, wound care and radiation and oncology series accounts at 95% or above accuracy while maintaining or exceeding productivity standards.
- Maintained 100% coding accuracy on all audits conducted since January 2023, demonstrating exceptional proficiency and adherence to coding guidelines.
- Enhance team productivity by providing guidance and support to fellow coders, fostering a collaborative work environment.
- Maintain updated knowledge of coding guidelines and requirements.
- Use of EPIC and 3M 360 CAC encoder to assign codes to patient records for billing purposes.
- Ensure accurate and compliant coding by querying physicians for clarification and clinical justification.
Coder II
North Mississippi Health Services
Tupelo
09.2020 - 12.2021
- Performed thorough review and interpretation of outpatient records to identify accurate diagnoses and procedures and assigned ICD-10, CPT, and HCPCS codes according to coding guidelines.
- Accurately coded and billed medical claims for various specialties including family practice, ED, obstetrics and gynecology, wound care, pain management, infectious disease and urgent care.
- Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement.
- Applied facility and pro-fee charges and updated patient records by using EPIC and PFM systems.
- Resourcefully used various coding books, procedure manuals and on-line encoders.
Patient Access Specialist
North Mississippi Health Services
Tupelo
08.2019 - 09.2020
- Performed patient pre-admission, admission, transfer and discharge activities for an average of 50 patients per day.
- Collected and validated patient demographics and insurance information.
- Contacted insurance companies for patient medical billing operations.
- Assisted patients in filling out check-in and payment paperwork.
- Generated patient procedure estimates based on correct CPT codes.
- Collected patient payments.
Medical Records Clerk
North Mississippi State Hospital
Tupelo
09.2017 - 08.2019
- Efficiently managed patient documentation by copying, logging, scanning, and accurately integrating all relevant information into patient records.
- Validated requests for protected health information according to state law and HIPAA.
- Maintained up-to-date, accurate, and legible information in the computer system for 100% of patient records.
- Performed quality control of images in computer system.
- Performed general administrative duties, including copying, faxing, and filing.
Education
Associate of Applied Science - Health Information Technology
Itawamba Community College
Tupelo, MS05.2019
Skills
- ICD-10, CPT, and HCPCS coding
- Proficiency in EPIC and 3M systems
- Computer-assisted coding
- Coding error resolution
- Medical billing expertise
- Multispecialty outpatient coding
- Provider communication skills
- Problem-solving abilities
- Time management strategies
- Attention to detail
- Team collaboration
Certification
Registered Health Information Technician (RHIT), #229002
References
References available upon request.
Timeline
Contract Outpatient Coder
Memorial Hermann Health System
11.2024 - 11.2025
Coding Specialist I
Trinity Health
12.2021 - 03.2024
Coder II
North Mississippi Health Services
09.2020 - 12.2021
Patient Access Specialist
North Mississippi Health Services
08.2019 - 09.2020
Medical Records Clerk
North Mississippi State Hospital
09.2017 - 08.2019
Associate of Applied Science - Health Information Technology
Itawamba Community College