I am a qualified animal care associate with 5+ years of consecutive experience. My adept communication and organizational skills significantly foster client trust and minimize animal health issues, demonstrating my commitment to excellence and adaptability in high-pressure environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Kennel Technician
Destination Pet
245 Clover Reach, Peachtree City, Georgia
09.2018 - Current
Managed staff scheduling efficiently, ensuring adequate coverage during peak hours and maintaining high-quality service at all times.
Established open lines of communication with clients regarding their animals'' progress, fostering transparency and trust.
Conducted regular facility maintenance checks to ensure a safe environment for both staff members and animals housed within the kennel.
Streamlined feeding schedules to ensure consistency in providing balanced nutrition to each animal.
Mixed and administered special food formulas to individual animals based on unique dietary needs.
Trained new staff on kennel maintenance, animal care and feeding protocols.
Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Assisted with development of animal behavior modification plans.
Developed and implemented enrichment plans to keep animals healthy and stimulated.