Haley Weusi
San Antonio,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Aquatics Manager
Aqua-Tots Swim School
10.2023 - Current
- Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
- Facilitated hiring, training and evaluation of staff.
- Assigned schedules and specific tasks to workers for optimal coverage.
- Monitored workers for performance, professionalism and service quality.
Front Desk Associate/ Local Marketing Coordinator
Aqua-Tots Swim School
06.2023 - 10.2023
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Team Manager
Emler Swim School
04.2022 - 03.2023
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Fostered strong relationships with clients through attentive account management, timely issue resolution, and proactive status updates on project milestones.
Customer Service Representative
Emler Swim School
04.2022 - 03.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Education
High School Diploma -
Claudia Taylor "Lady Bird" Johnson High School
San Antonio, TX05.2023
Skills
- Conflict resolution techniques
- Health and Safety Regulations
- Community Outreach Initiatives
- Team Leadership Qualities
- Staff Supervision Experience
- Facilities Management
- Professionalism
- Problem-Solving
Timeline
Aquatics Manager
Aqua-Tots Swim School
10.2023 - Current
Front Desk Associate/ Local Marketing Coordinator
Aqua-Tots Swim School
06.2023 - 10.2023
Team Manager
Emler Swim School
04.2022 - 03.2023
Customer Service Representative
Emler Swim School
04.2022 - 03.2023
High School Diploma -
Claudia Taylor "Lady Bird" Johnson High School
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