Haley Wilson
Elkland,MO
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.
Overview
5
5
years of professional experience
Work History
ER Technician
Mercy
Springfield, MO
10.2025 - Current
- Assisted medical staff with patient care and comfort in fast-paced emergency environment.
- Monitored vital signs and reported changes to healthcare team promptly.
- Prepared and maintained medical equipment for various procedures and treatments.
- Collaborated with team members to ensure efficient workflow during high-pressure situations.
- Documented patient histories and treatment information accurately in electronic records.
- Maintained cleanliness and organization of treatment areas to promote safety standards.
- Responded quickly to emergencies, following established protocols for patient care tasks.
- Operated a variety of diagnostic equipment such as EKG's, oxygen saturation monitors, blood pressure cuffs, glucometers and pulse oximeters.
- Responded quickly to emergencies by utilizing appropriate assessment techniques, triage protocols and stabilization measures.
- Collaborated with nursing staff to ensure quality patient care.
- Provided emergency life-saving measures as needed for cardiac arrest, respiratory failure and shock victims.
- Provided patient care and monitored vital signs.
- Ensured compliance with safety standards during transport of patients from one area to another.
- Performed venipuncture, arterial puncture and IV insertion.
- Documented all procedures on patients' charts in accordance with hospital policy.
- Provided emotional support for family members throughout difficult situations associated with illness or injury.
Senior Sandwich Artist
SUBWAY®Restaurants
Fairgrove, MO
07.2025 - 10.2025
Environmental Services Housekeeper
CoxHealth Hospital
Springfield, Missouri
05.2025 - 07.2025
- Reported any damages or maintenance needs to supervisor immediately upon discovery.
- Swept, mopped, scrubbed and waxed floors.
- Maintained cleaning equipment in a clean and orderly fashion.
- Responded promptly to customer inquiries regarding services provided by the department.
- Responded promptly to requests for housekeeping services from staff or visitors.
- Replenished supplies such as soap, toilet paper and paper towels in restrooms.
- Emptied trash receptacles and disposed of waste materials properly.
- Stocked linen closets with fresh linens as needed.
- Adhered to departmental policies regarding safety protocols while performing job duties.
- Kept storage areas organized and free of clutter by disposing of unused items appropriately.
- Dusted furniture, pictures, window sills and other surfaces.
- Provided assistance with moving heavy furniture or equipment as requested.
- Emptied trash cans and replaced liners as needed.
- Inspected all areas after completion of work to ensure that they were cleaned properly.
- Attended required training sessions related to housekeeping tasks.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Exceeded facility standards regularly by working with detail-oriented approach.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Maintained floors with regular sweeping, mopping and vacuuming.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Completed routine maintenance checks, notifying management of needed repairs.
- Followed safety processes for all manual and electric cleaning equipment.
- Followed company uniform, performance and security policies with every job.
- Kept business entrances clean, tidy and professional in appearance.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Sandwich Artist
SUBWAY®Restaurants
Fair Grove, Missouri
09.2023 - 04.2024
- Monitored temperature of freezers and coolers throughout shift.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Organized inventory for efficient restocking of products.
- Inspected equipment regularly for proper functioning and sanitation standards.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Replenished condiments and other supplies at front counter areas.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Assisted team members during peak hours when necessary.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of work area throughout shift.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Followed established procedures for handling money transactions accurately.
- Trimmed meats and cheeses for sandwiches as needed.
- Upsold additional items to increase store profits.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Verified that prepared food met quality standards prior to serving it to customers.
- Greeted customers and provided product knowledge.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Stocked shelves with products and supplies.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Answered guest questions, delivering most accurate, and updated information available.
- Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Kept customer and food preparation areas clean and well-organized.
- Delivered superior customer service focused on quality and meeting customer needs.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Restocked kitchen supplies by rotating food according to dates and health guidelines.
- Organized food preparation stations and regularly replenished supplies.
- Performed food preparation tasks by making salads, brewing coffee, and tea and slicing meats.
- Verified orders and bagged items for easy transport.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Coordinated with suppliers to ensure timely delivery of fresh ingredients.
- Informed customers of regular deals or monthly specials to upsell orders.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
Dietary Aide
Colonial Springs Healthcare Center
Buffalo , MO
08.2021 - 02.2022
- Set up trays for patients upon request.
- Provided nutritional advice to residents and patients regarding their diet plans.
- Observed special diets prescribed by physicians or nutritionists.
- Delivered meals to residents and patients in their rooms when requested.
- Maintained a safe working environment by following all safety protocols.
- Stocked supplies in dining areas as needed.
- Provided assistance with meal setup, serving, and clean up as needed.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Cleaned and sanitized kitchen equipment and surfaces.
- Operated kitchen equipment safely and efficiently.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Set tables before patients arrived to maintain meal plan productivity.
- Treated patients and team members with dignity and respect.
- Stocked food and other supplies for main kitchen and units.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
Education
Some College (No Degree) - Fire Science
Ozarks Technical Community College
Springfield, MOHigh School Diploma -
Pleasant Hope High School
Pleasant Hope, MO12-2024
Associate of Science - Paramedicine
Ozarks Technical Community College
Springfield, MO05-2024
Skills
- Life-saving techniques
- Emergency response
- Medical terminology
- Basic life support
- Emergency medical services
- Crisis management
- Safety compliance
- Seizure management
- Emergency management
- Stroke management
- Oxygen therapy
- Burn treatment
- Accident response
- Bleeding control
- Medical records management
- Empathy and compassion
- Emergency patient triage
- Vehicle maintenance
- Record keeping
- Stress management
- Reporting and documentation
- Field patient assessments
- Fracture stabilization
- Indirect patient care
- Compassion and empathy
- Defibrillation use
- Cardiopulmonary resuscitation
- Allergic reactions
- Condition reporting
- Patient stabilization
- Patient care
- Triaging
- Patient transport
- Airway management
- Behavioral emergencies
- Pediatric advanced life support
- Clear communication
- Pre-hospital care
- CPR certification
- Advanced first aid
- Incident management
- Attention to detail
- Effective communication
- Team collaboration
- Workplace safety compliance
- Customer service
- Spill containment techniques
- Hazardous chemical training
- Time management
- Problem-solving
- Cleaning equipment operation
- Quality control guidelines
- Physical stamina
- Biohazard management
- Medical equipment operation
- Electronic record documentation
- Problem solving
- Emotional support
- Vital signs monitoring
- Organize food service
- Food service etiquette
- Quick learner
- Multitasking
- Fast-paced environment
- Working with diverse people
Timeline
ER Technician
Mercy
10.2025 - Current
Senior Sandwich Artist
SUBWAY®Restaurants
07.2025 - 10.2025
Environmental Services Housekeeper
CoxHealth Hospital
05.2025 - 07.2025
Sandwich Artist
SUBWAY®Restaurants
09.2023 - 04.2024
Dietary Aide
Colonial Springs Healthcare Center
08.2021 - 02.2022
Some College (No Degree) - Fire Science
Ozarks Technical Community College
High School Diploma -
Pleasant Hope High School
Associate of Science - Paramedicine
Ozarks Technical Community College