Haley Zeien
Oakland,IL
Summary
Successful at helping clients unravel physical, mental, and emotional layers to identify root causes of problems and develop strong coping skills for diverse scenarios. Proficient in interdisciplinary collaboration with a passion for leaving a positive impact on patients lives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
PACT Social Worker
Department of Veterans Affairs
Indianapolis, IN
08.2022 - Current
- Interview veterans to assess situations, limitations, and issues and implement services to address needs.
- Maintain regular contact with veterans by calling or meeting them in the clinic.
- Formulate treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plans.
- Help veterans develop new coping mechanisms and techniques to drive behavior modification.
- Attend weekly supervision and monthly group supervision.
- Maintain clinical records for each veteran consistent with policy and procedures.
Mental Health Therapist
Neuro Harmony
Charleston, IL
12.2022 - 02.2024
- Conducted assessments to diagnose mental illness, develop treatment plans and monitor progress.
- Counseled patients on stress management techniques such as relaxation exercises, mindfulness meditation, and cognitive-behavioral therapy.
- Assisted clients in developing healthy coping skills, setting goals, and improving communication.
- Conducted therapeutic individual and couples therapy sessions.
- Documented observations, interventions, and concerns in patient charts and electronic systems, sustaining the continuum of care from admission through to discharge.
Mental Health Therapist
Champaign Counseling
Champaign, IL
03.2022 - 07.2022
- Counseled individuals to bring awareness of problems, deal with crises, and develop action plans.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior, and other psychosocial issues.
- Guided clients in the development of skills and cognitive behavioral therapy techniques.
- Tracked progress according to goals and interventions.
- Attended weekly supervision, practice case conferences, and other practice meetings as assigned.
- Created and maintained clinical records for each client consistent with the practice's policies and procedures.
Patient Service Representative
Carle Foundation Hospital
Mattoon, IL
11.2018 - 05.2022
- Courteously greeted patients upon arrival at the clinic.
- Assisted patients in filling out check-in paperwork.
- Took copayments and balanced deposits each day.
- Used EPIC to enter patients' data and schedule appointments. Followed document protocols to safeguard the confidentiality of patient records.
- Facilitated communication between patients and various departments and staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
Scheduler
Lincolnland Home Care/Hospice
Mattoon, IL
11.2010 - 10.2018
- Provided general support to the field staff.
- Prepared daily work schedules for 25 field staff nurses. Scheduled patient nursing, home health aide, and social work frequencies.
- Reviewed hospital census to look for current home health patients.
- Worked closely with college nursing programs to schedule student clinicals.
Education
Master of Arts - Social Work
Indiana Wesleyan University
Marion, IN12-2021
Bachelor of Arts - Social Work
Indiana Wesleyan University
Marion, IN06-2020
Associate of Arts - Social Work
Lake Land College
Mattoon, IL05-2017
Associate of Science - Human Services/Health
Lake Land College
Mattoon, IL05-2016
Skills
- Cognitive Behavioral Therapy
- Risk Assessment
- Individual/Couples Therapy
- Organized and detail-oriented
- Effective communication
- Providing information and resources
- Helpful and service oriented
- Active listener
Certification
- Licensed Social Worker (Illinois 2022)
- CPR Certified
References
References available upon request.
Timeline
Mental Health Therapist
Neuro Harmony
12.2022 - 02.2024
PACT Social Worker
Department of Veterans Affairs
08.2022 - Current
Mental Health Therapist
Champaign Counseling
03.2022 - 07.2022
Patient Service Representative
Carle Foundation Hospital
11.2018 - 05.2022
Scheduler
Lincolnland Home Care/Hospice
11.2010 - 10.2018
Master of Arts - Social Work
Indiana Wesleyan University
Bachelor of Arts - Social Work
Indiana Wesleyan University
Associate of Arts - Social Work
Lake Land College
Associate of Science - Human Services/Health
Lake Land College
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