Haley Zuccarell
Toledo,OH
Summary
Proven track record in enhancing order fulfillment and customer satisfaction at Macy's, demonstrating exceptional attention to detail and strong decision-making skills. A motivated team player, adept at driving results through efficient time management and fostering customer relationships. Excelled in fast-paced environments, significantly contributing to team efforts and operational efficiency.
Overview
3
3
years of professional experience
Work History
Order Fulfillment Associate
Macys Department Store
Toledo, OH
04.2023 - Current
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
- Adhered to quality control standards for each order, ensuring that customers received products meeting their expectations.
Retail Merchandiser
Macys Department Store
Toledo, OH
02.2022 - 05.2023
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Assisted in the planning and execution of special events or promotions, driving foot traffic into the store.
Stockroom Associate
Khols
Toledo, OH
07.2021 - 11.2021
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Checked numbers manually and used hand-held equipment to locate products.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
Education
Associate of Science - Biology
Owens Community College
Perrysburg, OH05.2026
High School Diploma -
Notre Dame Academy
Toledo, OH05.2021
Skills
- Dependable and reliable
- Motivated Team Player
- Customer Relationships
- Attention to Detail
- Time Management
- Decision-Making
Additional Information
Volunteered to help disabled children at Sunshine Communities
Timeline
Order Fulfillment Associate
Macys Department Store
04.2023 - Current
Retail Merchandiser
Macys Department Store
02.2022 - 05.2023
Stockroom Associate
Khols
07.2021 - 11.2021
Associate of Science - Biology
Owens Community College
High School Diploma -
Notre Dame Academy