Haley R. Smith
Crowley
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Style /Tech Team Member
Target
01.2023 - Current
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Provided product price information to customers.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Consistently meeting deadlines in fast paced environment.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Visual Merchandising Specialist
At Home Super Store
02.2022 - 01.2023
- Welcoming and engaging with customers as they enter the store
- Executed merchandising and floor moves based on seasonal changes, business needs and trends.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
- Scanned and marked down/up merchandise weekly.
- Inspected merchandise weekly to ensure it meets company standards to sell on floor.
Deli Clerk
Safeway/Albertsons
08.2019 - 05.2021
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes,
- Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
Check Out Advocate/Cashier
Target Stores
05.2018 - 09.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Helped customers complete purchases, locate items and join reward programs
- Reviewed weekly sales ads and monitored price change
- Checked identification for proof-of-age for alcohol sales.
Education
High School Diploma -
Smoky Hill High School
01.2019
Skills
- Self- Motivated
- Exceptional Customer Service Skills
- Focused & Meticulous
- Detailed Oriented
- Dependable & reliable
- Multitasker
- Team Player
- Sound Math Skills
- Marketing Knowledge/Brand Awareness
- Active Listening Skills
- Complaint resolution
- Cash Handling
- Change Adaptability and Flexibility
- Customer Relations
- Honest & Ethical
Timeline
Style /Tech Team Member
Target
01.2023 - Current
Visual Merchandising Specialist
At Home Super Store
02.2022 - 01.2023
Deli Clerk
Safeway/Albertsons
08.2019 - 05.2021
Check Out Advocate/Cashier
Target Stores
05.2018 - 09.2019
High School Diploma -
Smoky Hill High School
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