Nicole Reyes
Tucson,AZ
Summary
. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
1
1
year of professional experience
Work History
Golf Pro Attendant
Central Washington Management
05.2024 - 08.2024
- Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
- Administered point of sales applications and trained new team members in customer service and operations details.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Performed cash, card, and check transactions to complete customer purchases.
Front Desk Receptionist
Central Washington Management
01.2024 - 04.2024
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed data entry and filing to keep records updated for easy retrieval.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Confirmed appointments, communicated with clients, and updated client records.
Cashier Manager
Akins Fresh Market Inc
09.2023 - 01.2024
- Built positive relationships with customers to increase repeat business.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
Education
Bachelor of Science - Criminal Justice
Strayer University
Washington, VA07-2026
High School Diploma -
Wava Virtual Academy
Omak, WA01-2023
Skills
- Staff Training and Development
- Team Building and Leadership
- Conflict resolution techniques
- Safety Management
- Front Office Management
- Office Organization
- Time Management
- Attention to Detail
- POS System Troubleshooting
Accomplishments
Maintained a 4.0 GPA for 5 semesters.
Made it on the Presidents list.
Made it on the Deans list.
Timeline
Golf Pro Attendant
Central Washington Management
05.2024 - 08.2024
Front Desk Receptionist
Central Washington Management
01.2024 - 04.2024
Cashier Manager
Akins Fresh Market Inc
09.2023 - 01.2024
Bachelor of Science - Criminal Justice
Strayer University
High School Diploma -
Wava Virtual Academy
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