Halia Elizalde
Coos Bay,OR
Summary
Barista with a proven track record at Starbucks, excelling in time management and customer engagement. Recognized for creating personalized beverages that boosted sales and fostering a positive team environment. Adept at maintaining high standards of cleanliness and food safety, while effectively resolving customer complaints to enhance satisfaction.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Coos Bay, OR
10.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Partner of the quarter
Timeline
Barista
Starbucks
10.2023 - Current