Halie Holder
San Antonio
Summary
Dynamic Shift Leader at Whataburger with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in team leadership and cash handling, I successfully implemented process improvements that boosted order accuracy and reduced wait times. Committed to fostering a positive work environment and delivering exceptional service.
Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.
Overview
3
3
years of professional experience
Work History
Shift Leader
Whatabuger
San Antonio, TX
03.2023 - Current
- Supervised team members to ensure efficient operations and high-quality customer service.
- Trained new staff in food safety protocols and operational procedures.
- Managed inventory levels through accurate stock assessments and timely orders.
- Implemented process improvements that enhanced order accuracy and reduced wait times.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Education
High School Diploma -
James Madison High School
San Antonio, TXNursing
Northeast Lakeview College
Universal City, TXSkills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Strong verbal and written communication
- Customer service management
Timeline
Shift Leader
Whatabuger
03.2023 - Current
High School Diploma -
James Madison High School
Nursing
Northeast Lakeview College