Summary
Overview
Work History
Education
Skills
Timeline
Generic

Halie Oum

Fort Worth,TX

Summary

Committed and hardworking employee with experience processing transactions and assisting customers. Dedicated to greeting customers, resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

5
5
years of professional experience

Work History

Marketing Committee Member

Fort Worth Apartment Association
Fort Worth, TX
02.2026 - Current
  • Collaborated with stakeholders to develop and implement community engagement initiatives.
  • Analyzed member feedback to enhance association programs and services.
  • Facilitated meetings to discuss industry trends and best practices among members.
  • Provided strategic recommendations for policy development affecting local housing regulations.

Leasing professional

Mercantile River District American Landmark
10.2023 - Current

Operations Coordinator Manager

Sun & Ski Sports
Fort Worth, TX
11.2020 - 03.2025
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Learned duties for various positions and provided backup at key times.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Greeted customers throughout the entirety of the day.

Laurel Heights at Cityview American Landmark
Fort Worth, TX
10.2023 - 01.2025
  • Meeting with potential tenants: Greeting visitors, providing information, and showing units
  • Screening tenants: Performing background and credit checks to ensure they are qualified
  • Preparing lease documents: Following property standards and regulations to prepare and execute lease documents
  • Collecting fees: Collecting security deposits, application fees, and rent payments

Education

High School Diploma -

Northwest High School
Justin, TX
06-2020

Skills

  • Cash Handling
  • Customer Relations
  • Problem Solving
  • Complaint Resolution
  • Cooperative Attitude
  • Reliable and Responsible

Timeline

Marketing Committee Member

Fort Worth Apartment Association
02.2026 - Current

Leasing professional

Mercantile River District American Landmark
10.2023 - Current

Laurel Heights at Cityview American Landmark
10.2023 - 01.2025

Operations Coordinator Manager

Sun & Ski Sports
11.2020 - 03.2025

High School Diploma -

Northwest High School

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