Halie Johnson
La Grange,TX
Summary
Detail oriented assistant office manager with experience in coordinating daily operations and enhancing patient satisfaction. Known for strong problem-solving skills and effective communication, consistently meeting performance expectations and fostering a positive team environment. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Spill The T
La Grange, Texas
09.2024 - Current
- Managed daily operations of food service department, improving service quality and operational efficiency.
- Coordinated staff schedules to optimize labor and meet service demands.
- Oversaw inventory management, maintaining optimal stock levels and minimizing waste.
- Ensured compliance with health and safety regulations in food preparation areas.
- Trained and supervised staff members in all aspects of restaurant operations.
- Monitored daily financial transactions and prepared weekly reports, providing management with insights for informed decision-making.
- Performed administrative tasks including payroll processing, budgeting activities.
- Trained new employees on restaurant procedures and standards.
Assistant Office Manager
Aspen Dental
Waco, Texas
01.2024 - 09.2024
- coordinated daily operations to enhance patient flow and satisfaction.
- Trained new staff on best practices in patient care
- Assisted in inventory management, ensuring availability
- Coordinated patient scheduling and confirmed appointments for dental services.
- Processed patient records and maintained confidentiality according to regulations.
- Resolved issues in a timely manner while maintaining excellent customer service standards.
- Verified any new and/or existing insurances for patients
Dental Assistant
Aspen Dental
Waco, TX
09.2022 - 09.2024
- Prepared treatment rooms and sterilized instruments for dental procedures.
- Educated patients on oral hygiene practices and post-treatment care.
- Maintained a neat, clean and organized environment throughout the office.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Laid out dental instruments and equipment before procedures.
- Educated patients on treatment procedures and post-procedure home care.
- Documented patient records with procedures performed and added notes taken to charts.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
Cashier
Walmart
La Grange, Texas
01.2019 - 10.2021
- Processed customer transactions accurately and efficiently at busy retail location.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and digital payments securely throughout each shift.
- Implemented promotional displays to highlight special offers and increase sales visibility.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
La Grange High School
La Grange05-2022
Skills
- Customer relationship management
- Time management
- Schedule management
- Adaptability
- Strong communication
- Patience and empathy
- Problem solving
Certification
Registered Dental Assistant
Timeline
General Manager
Spill The T
09.2024 - Current
Assistant Office Manager
Aspen Dental
01.2024 - 09.2024
Dental Assistant
Aspen Dental
09.2022 - 09.2024
Cashier
Walmart
01.2019 - 10.2021
High School Diploma -
La Grange High School