Halima Abdourahman Youssouf
Parkton,NC
Summary
Experienced professional with a strong background in customer service and financial transaction management, seeking a Dental Assistant position. Demonstrated expertise in resolving inquiries and upholding service standards to ensure customer satisfaction and compliance. Committed to providing exceptional support and contributing to the success of the dental team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Assistant Externship
Dental Office
Fayetteville, NC
10.2024 - 10.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Rack Builder
USAMM, LLC
Killeen, TX
10.2022 - 07.2023
- Assembled military ribbon and medal racks with meticulous attention to detail, adhering to exact military specifications
- Produced high-quality military dress uniforms, meeting the service standards required by the U.S
- Armed Forces
- Honed craftsmanship skills to maintain strict compliance with quality assurance protocols
Customer Service Representative
CEFCO Convenience Stores
Temple, TX
01.2022 - 07.2022
- Delivered high-quality customer service, successfully resolving inquiries and enhancing customer satisfaction
- Accurately managed financial transactions and upheld precise sales and inventory records
- Utilized effective communication skills to engage with customers and collaborate with team members
Education
Associate's degree - Finance
Institut Supérieure de Management
Douala/CameroonDental Assisting
NC Dental U
Fayetteville, NCSkills
- Time Management
- Organization
- Communication
- Customer Service
- Adaptability
- Attention to detail
- Multitasking
- Teamwork
Languages
French
Native or Bilingual
English
Professional Working
Certification
- HIPAA
- OSHA BLOOD BORNE PATHOGENS
- MEDICAL OFFICE EMERGENCIES/ CPR
- NC Dental X-RAY
Timeline
Dental Assistant Externship
Dental Office
10.2024 - 10.2024
Rack Builder
USAMM, LLC
10.2022 - 07.2023
Customer Service Representative
CEFCO Convenience Stores
01.2022 - 07.2022
Associate's degree - Finance
Institut Supérieure de Management
Dental Assisting
NC Dental U