Halimo Shaywal
Shakopee ,Ethiopia
Summary
Proven track record of enhancing team problem-solving capabilities at Amazon through innovative training, and boosting customer satisfaction at Sam's Club by optimizing product displays. Skilled in creative solutions and customer service, adept at maintaining high safety and cleanliness standards. Demonstrates patience and empathy, achieving significant improvements in operational efficiency and client relations. Strong critical thinker responsible for providing supervision and decision-making. Assessed required actions and how best to accomplish within time or budget constraints.
Overview
10
10
years of professional experience
Work History
Problem Solver
Amazon
Shakopee, MN
07.2021 - Current
- Defined problem to identify, prioritize and select alternatives.
- Looked outside known experience to find solutions and produce results.
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Improved problem-solving skills among team members by implementing innovative training sessions and workshops.
Merchandiser
Sam's Club
Eagan, MN
01.2020 - 10.2020
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
Daycare Worker
Saint Paul Medina Academy
Saint Paul, MN
01.2015 - 09.2019
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Distributed food, napkins, and beverages in preparation for snack time.
- Encouraged good behaviors using positive reinforcement methods.
- Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
- Developed strong relationships with parents through open communication channels and ongoing collaboration on their child''s care plan requirements.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Supported child development by implementing age-appropriate learning activities tailored to individual needs.
- Monitored entrances and exits to maintain safety and organized environments.
- Encouraged children to develop healthy social and emotional skills.
- Utilized positive reinforcement techniques to encourage good behavior.
Skills
Co
- Problem Identification
- Creative solutions
- Material Handling
- Quantitative skills
- Machinery inspection
- Order Fulfillment
- Computer Skills
- Customer Service
- Calm and Professional Under Pressure
- Patience and Empathy
- Health and Safety Regulations
- Documentation and Record Keeping
- Social and academic development
- Nutrition Awareness
- Care Planning
- Early Childhood Education
- CPR training
- Safety awareness
Languages
English
Professional Working
Somali
Native or Bilingual
Timeline
Problem Solver
Amazon
07.2021 - Current
Merchandiser
Sam's Club
01.2020 - 10.2020
Daycare Worker
Saint Paul Medina Academy
01.2015 - 09.2019