Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Hi, I’m

Haliyah Jordan

Memphis,TN
Haliyah Jordan

Summary

Organized and dedicated Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

4
years of professional experience
5
years of post-secondary education

Work History

Q3 Contracting

Office Assistant
12.2022 - Current

Job overview

  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.

Berclair Elementary School

Student Teacher Intern
08.2022 - 12.2022

Job overview

  • Managed the state-mandated intervention component of Response to Instruction and Intervention (RTI2) of six students to ensure compliance
  • Collaborated with a team of teachers to review data that helped to identify students in need of academic resources
  • Created lesson plans whole group lesson plans that aligned with school curriculum and state standards
  • Attended all training classes, parent conferences, and faculty meetings
  • Fostered relationships with stakeholders, students, parents, and faculty while upholding strict confidentiality standards.
  • Worked with classroom teacher to learn about current standards and best practices.
  • Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.

Dogwood Elementary School

Student Teacher Intern
09.2021 - 11.2021

Job overview

  • Obtained professional insight and practical experience through observation, planning, and practice under the guidance of an experienced teacher
  • Gained experience in planning and implementing lessons using a variety of teaching strategies and methods, which must be differentiated to meet the individual needs of children in the classroom.

First Class Styling Salon

Receptionist
03.2019 - 03.2020

Job overview

  • Greeted and welcomed all guests upon arrival, providing exceptional customer service
  • Welcome walk-ins, answer questions about services, and schedule appointments based on availability
  • Inform clients about new services and discounts
  • Processed transactions (cash and credit cards) and issued receipts
  • Maintained cleanliness in the reception area at all times by sweeping/vacuuming daily, stocking supplies, etc
  • Scheduled and confirmed appointments for 5-10 clients per day, ensuring timely service.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

Salvation Army

Volunteer
06.2019 - 07.2019

Job overview

  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Education

University of Memphis
Memphis, TN

Bachelor of Science from Education
08.2018 - 05.2023

University Overview

  • Dean's List 2021 - 2023
  • 3.4 GPA
  • cum laude graduate

Skills

  • Skills:
  • Microsoft Office (Excel, Word, PowerPoint)
  • Reporting Requirements
  • Time Management
  • Excel Spreadsheets
  • Filing
  • Administrative Support
  • Organizing and Categorizing
Availability
See my work availability
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Available
monday
tuesday
wednesday
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friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Office Assistant
Q3 Contracting
12.2022 - Current
Student Teacher Intern
Berclair Elementary School
08.2022 - 12.2022
Student Teacher Intern
Dogwood Elementary School
09.2021 - 11.2021
Volunteer
Salvation Army
06.2019 - 07.2019
Receptionist
First Class Styling Salon
03.2019 - 03.2020
University of Memphis
Bachelor of Science from Education
08.2018 - 05.2023

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Haliyah Jordan