Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Hobbies and Interests
Art
Timeline
Hi, I’m

Halle Carolus

Bellingham,WA

Summary

Competent Pet Care Specialist bringing devotion to pets and skill in maintaining positive environments. Manages pet and facilities needs with dedicated and hardworking approach. Skilled in cleaning and sanitizing. Passionate about animal health and wellness. Professional in handling basic needs, care and exercise. Devoted pet sitter with deep love of animals and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors. Team-oriented professional always ready to handle everything from administrative to facilities maintenance in tasks in support of animal care needs. Wellness-focused Animal Caretaker with full complement of skills in feeding, grooming and exercising animals. Talented in delivering routine care and specific treatments meeting animals' needs. Organized in maintaining schedules and staying on top of daily checklists. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Diligent College Student focused on Marine Sciences and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Observant Pet Sitter possessing passion for animals paired with in-depth knowledge of various pet breeds and accompanying nutritional needs. Responsible and punctual individual versed in dog walking, animal bathing and grooming. Focused on building strong trusting relationship between pets and clients. Dependable Pet Sitter with 10 years of experience providing in-home care to dogs, cats and other various animals. Patient and kind individual skillful in administering needed medications and observing pets for changes. In-depth knowledge of animal feeding and eating habits. Focused and versatile professional with undeniable talents in customer service and specialty drink preparation. Multi-tasker dedicated to customer service and engagement. Works great under pressure. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

11
years of professional experience
1
Certification

Work History

Sammamish, WA

Lead Swim Instructor
05.2019 - 09.2021

Job overview

  • As a swim instructor, responsibilities include evaluating each student's performance during swim sessions and providing feedback, completing attendance, progress, and accident reports, and ensuring that all swimming aids and equipment are in good working order
  • trained new instructors and even taught lifeguard classes
  • worked with ages 6 moths to 70+ and everywhere in between
  • goal in the pool was to build trust and confidence while swimming and keeping the uplifting support for everybody no matter how old or what skill level
  • worked as coach for feeder program to swim team and trained swimmer in the local high schools for intense swim seasons and improving skill, time, technique, endurance, and strength.

Seattle, Sammamish, WA

Lead Lifeguard
05.2019 - 09.2021

Job overview

  • From the usual working with other lifeguards to ensure the safety of swimmers, perform rescues, and in certain situations, perform lifesaving first aid, job was to ensure that guests have a fun and safe environment in which to swim and lounge about with family and friends
  • focused on leading and managing the group of changing guards from training, making schedules, ensuring responsibility to supporting the guards as friends and coworkers and always greeting them with a smile
  • lead who traveled to understaffed locations within the YMCA of greater Seattle family to help at other pools
  • At the indoor pools, was responsible for overseeing and demonstrating quality for cleaning the area and checking water quality.

Mercurys Coffee

Lead Barista
01.2023 - 07.2024

Job overview

  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
  • Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
  • Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
  • Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
  • Created an inviting atmosphere within the coffee shop by consistently upholding cleanliness standards throughout the establishment.
  • Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Optimized workflow processes for faster order completion, decreasing wait times for customers.
  • Received consistent positive feedback from customers regarding exceptional service and beverage quality.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Supervised daily shift operations effectively managing schedules assignments ensuring optimal labor utilization.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Promoted additional items with beverages, increasing store sales.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Used POS system to accurately enter orders and process payments.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Ensured strict adherence to company policies by enforcing dress code standards, punctuality requirements, and operational procedures among staff members.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.

Seattle, WA

Pet Sitter
03.2013 - 08.2023

Job overview

  • Kept facility areas clean, neat and sanitized for optimal animal health and well-being
  • Communicated positively with clients to understand and meet pets' unique needs
  • Fed pets on-schedule and with appropriate food for developmental or health requirements
  • Monitored pets for signs of distress, injury and illness and coordinated caring responses
  • Cuddled and snuggled, making pets feel safe and loved in owner's absence
  • Administered medication and treatment as prescribed by veterinarian to optimize animal health
  • Supported enrichment activities to promote, encourage and evaluate pet behaviors
  • Monitored pets for stress, behavioral and health issues, fostering safety
  • Sought veterinarian attention to facilitate care for sick or injured pets
  • Prepared food to meet needs of animals under care with appropriate meals
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems
  • Walked animals outside to avoid accidents in play areas or bedding
  • Provided adequate attention and consistent oversight to vacationing pets to promote high level of care
  • Examined animals for injury or illness and documented symptoms for veterinarian review
  • Delivered excellent service to pet owners to drive repeat business
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals
  • Walked dogs while enforcing good behavior and manners
  • Fed animals twice daily and refilled water dish
  • Developed long-term relationships with clients and bonded with animals through regular contact
  • Offered animals exercise opportunities through walks and play activities
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.

Woodland Park Zoo

Camp Counselor
06.2022 - 08.2022

Job overview

  • A zoo summer camp, specialized in care of children of the ages 4-6 and used interactive teaching methods to expand their knowledge of the biological world around them
  • Guide them around the zoo, show them animals, answer questions, and provide information in relation to current curriculum
  • two base curriculum for two weeks then would repeat the information to a new group of campers
  • Everyday, had a new craft and new activity/game related to the information given
  • The goal was to enrich their knowledge and expand their wonder for nature while keeping focused on learned and creativity.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.

Education

Western Washington University
Bellingham, WA

Marine Sciences: Marine Biology

University Overview

Redmond High School
Redmond, WA

High school diploma
06.2021

University Overview

Skills

  • Swimming
  • Pool Maintenance
  • Lifeguard
  • Childcare
  • Sports Coaching
  • Organizational Skills
  • Experience with Children
  • Math
  • Mentoring
  • Microbiology
  • Animal Care
  • Teaching
  • Writing Skills
  • Laboratory Experience
  • Multitasking
  • Troubleshooting
  • Nanny
  • Surveillance
  • Data management
  • Communication
  • Organizational skills
  • Basic math
  • Relationship building
  • Pet care instruction adherence
  • Breed and species knowledge
  • Grooming and bathing
  • Pet care management
  • Medication Administration
  • Time Management
  • Leadership
  • Babysitting
  • Research
  • Tutoring
  • Microscopy
  • Cleaning Experience
  • First Aid/CPR
  • PPE use
  • Planning & organizing
  • Active listening
  • Friendly, positive attitude
  • Supervision & leadership
  • Reliable & trustworthy
  • Good work ethic
  • Team Building
  • Problem resolution
  • Client relationship management
  • Critical thinking
  • Decision-making
  • Maintenance & repair
  • Animal evaluation
  • Research background
  • Monitoring procedures
  • Sampling processes
  • Environmental conditions
  • Specimen collection
  • Equipment maintenance
  • Water analysis
  • Water purification
  • Water storage
  • Equipment setup
  • Report writing
  • Flexible schedule

Strong leadership abilities

Patience and Empathy

Customer Service-Oriented

Water Safety Expertise

Adaptive Teaching Methods

Child Supervision

Creative Thinking

Safety Training

Parent Communication

Class Instruction

Personalized Instruction

Emergency Procedures

Safety Rules Enforcement

Equipment management

Swim Stroke Techniques

Cleanliness standards

Order Taking

Adaptability to Change

Supply Ordering

Espresso preparation

Menu Memorization

Inventory Management

Food Service

Team Management

Drink customization

Guest service

POS Systems

Food Running

Safe Food Handling

Inventory

Barista Training

Beverage Preparation

Promotional Events

Health Code Compliance

Team Leadership

Cash Handling

Espresso machine operation

Active listener

Cash Register Operation

Hospitality service expertise

Excellent memory

Professional Demeanor

Coffee expertise

Product Upselling

Smoothie making

Customer Service

Relationship Building

Time Management

Certification

  • AED Certification
  • Lifeguard Training
  • CPR Certification
  • First Aid Certification
  • BLS Certification

Accomplishments

Accomplishments
Consistently maintained high customer satisfaction ratings.

Personal Information

Personal Information

Willing To Relocate: Anywhere around Bellingham

Hobbies and Interests

Hobbies and Interests
I love animals and children. Still new to retail services, but I would love the opportunity to learn. Marine studies are my goal in life be in care of marine life, water chemistry, or just advocation for the rebuild of marine ecosystems.

Art

Art

Charcoal and Pencil figure based drawing

Timeline

Lead Barista
Mercurys Coffee
01.2023 - 07.2024
Camp Counselor
Woodland Park Zoo
06.2022 - 08.2022
Lead Swim Instructor
Sammamish, WA
05.2019 - 09.2021
Lead Lifeguard
Seattle, Sammamish, WA
05.2019 - 09.2021
Pet Sitter
Seattle, WA
03.2013 - 08.2023
Western Washington University
Marine Sciences: Marine Biology
Redmond High School
High school diploma
Halle Carolus