Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Halle Oliver

Round Rock,TX

Summary

I am a very conscientious and hard worker. I love working with others and meeting new people. I'm a good communicator, always trustworthy and respectful. I learn quickly and I feel I would make a valuable addition to any business or organization. I know how to handle stressful situations in a calm, proactive, and reactive way. I am a motivated Service Worker with exceptional social skills, communication abilities and customer service background. I am outgoing and friendly with excellent interpersonal communication strengths. I am a organized and dependable candidate successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Barista and Shift Lead

DutchBros Coffee
10.2022 - Current
  • Engaged in meaningful conversation with customers and gained good conversation skills
  • Worked in a high-speed environment and able to focus and multitask on the task at hand
  • Worked in a team and made sure we kept a happy team environment
  • Was able to lead the crew in the peak of a rush and not let anyone get too overwhelmed
  • Communicated any issues with managers
  • Coached employees as a lead in different areas when needed.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Controlled line and crowd with quick, efficient service.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained regular and consistent attendance and punctuality.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.

Amenity Access Clerk

Goodwin & Company
05.2022 - 08.2022
  • Answered homeowners' questions about devices or community information
  • Troubleshot devices and looked into malfunctions of gate openers or key fobs
  • Activated devices through different gate systems
  • Communicated via email and in person to homeowners and tenants regarding issues and questions
  • Communicated with managers on issues, requests, or activations.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
  • Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings.
  • Maintained filing system and organized customer documents for easy retrieval of information.

Host/Curbside TOGO worker, and Server

Chili's Bar & Grill
06.2020 - 08.2021
  • Greet guests and offer hospitality while seating them in the restaurant
  • Take and fulfill curbside orders, verifying everything is correct that they ordered
  • Fully comprehend and communicate with customers to successfully ensure customer satisfaction
  • Working in a fast-paced environment
  • Provide solutions when orders are incorrect
  • Remain calm and patient with customers
  • Keep a clean and safe work environment
  • Respect all team members and work together.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Lifeguard

Bearfoot Management
05.2018 - 09.2019
  • Supported parents in keeping kids safe by educating everyone on hazards and safety behaviors
  • Enforced water rules with a strict mindset, immediately calling out infractions and eliminating safety hazards
  • Avoided critical events by staying actively engaged in the environment, tracking swimmers, and identifying risky behaviors
  • Improved response times through simulated training, using life-like dolls to enhance identification and first aid skills
  • Helped keep the facility safe and well-maintained with regular care for equipment, barriers, and gates
  • Protected recreational participants by monitoring activities and correcting behaviors
  • Kept individuals safe from hazardous conditions through continuous monitoring of weather and other issues.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Assisted in organizing and implementing recreational activities and programs.
  • Demonstrated rescue techniques and provided first aid in emergency situations.

Education

Bachelor of Arts - Sociology: Criminology Concentration

Texas Tech University
Lubbock, TX
05.2025

Skills

  • Communication Skills
  • Trained in CPR
  • Attention to detail
  • Teamwork
  • Customer Service
  • Problem-Solving
  • Self Motivation
  • Hard worker
  • Dependability
  • Punctual
  • Dedicated
  • Reliable and Dependable
  • Adaptable and Flexible

Accomplishments

  • Academic All district - Received this award after maintaining a 4.0 GPA all 4 years of my High School career as a student-athlete.
  • Defensive MVP- Teammates voted me as the defensive MVP my senior year of high school
  • Academic All district- My coach nominated me to be on the First Team picked by coaches in our district.
  • Captain- I was captain of my soccer team my senior year
  • TTU Honors College Program- I am apart of the honors College at Texas Tech University

Timeline

Barista and Shift Lead

DutchBros Coffee
10.2022 - Current

Amenity Access Clerk

Goodwin & Company
05.2022 - 08.2022

Host/Curbside TOGO worker, and Server

Chili's Bar & Grill
06.2020 - 08.2021

Lifeguard

Bearfoot Management
05.2018 - 09.2019

Bachelor of Arts - Sociology: Criminology Concentration

Texas Tech University

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Halle Oliver