Halle Shrewsbury
Cleveland,Ohio
Summary
I am proficient in customer service practices and a dedicated professional with knowledge of service delivery and proven multitasking abilities. I am also passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. I am committed to maintaining professional relationships to increase profitability and drive business results as well as remaining hardworking. I am a passionate job seeker with strong organizational skills eager to secure any business position and ready to help a team achieve company goals.
Overview
3
3
years of professional experience
Work History
Prep Cook and Dishwasher
Yum Village Cle
09.2023 - Current
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.
- Maximized sales potential by properly prepping, storing, and rotating food products.
- Exhibited adaptability by quickly learning new menu items, recipes, and preparation methods as required by seasonal changes or promotions.
- Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Crew Member
Wendy's
04.2022 - 08.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Cashier
Hogue's IGA
11.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Shallow Water Lifeguard
Kalahari Resort And Conventions
06.2021 - 08.2021
- Conducted routine checks of swimming equipment and facilities, reporting any issues promptly to ensure timely maintenance and repairs.
- Gained trust from patrons by displaying professionalism and attentiveness while on duty, creating a positive atmosphere within the aquatic facility.
- Prevented injuries by enforcing pool rules and regulations consistently, ensuring the well-being of all swimmers.
- Enhanced swimmer safety by vigilantly monitoring shallow water areas and quickly identifying potential hazards.
- Assisted injured or distressed individuals, providing first aid treatment as necessary until medical help arrived.
- Collaborated with fellow lifeguards to maintain a safe environment for all patrons, resulting in minimal accidents and incidents.
Crew Member
Wendy's
02.2021 - 05.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Education
BBA - Business Management
Cleveland State University
Cleveland, OH05.2026
High School Diploma -
Bellevue High School
Bellevue, OH05.2022
Skills
- Active Listening
- Critical Thinking
- Problem-solving abilities
- Attention to Detail
- Goal-Oriented
- Client Relationship Building
- Cash Handling
- Cleaning and organization
Timeline
Prep Cook and Dishwasher
Yum Village Cle
09.2023 - Current
Crew Member
Wendy's
04.2022 - 08.2023
Cashier
Hogue's IGA
11.2021 - 04.2022
Shallow Water Lifeguard
Kalahari Resort And Conventions
06.2021 - 08.2021
Crew Member
Wendy's
02.2021 - 05.2021
BBA - Business Management
Cleveland State University
High School Diploma -
Bellevue High School
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