Halli Scharinger
Tampa
Summary
Dynamic professional with expertise in guest relations and operational efficiency in foodservice environments. Proven ability to manage multiple tasks simultaneously while enhancing customer satisfaction. Strong background in supporting kitchen and wait staff, ensuring seamless service delivery. Committed to fostering positive dining experiences through exceptional interpersonal skills and adaptability.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Yuengling Draft Haus
Tampa
06.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed table assignments to optimize service flow and efficiency.
- Took accurate orders using point-of-sale systems for transaction processing.
- Collaborated with kitchen staff for timely food preparation and delivery.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Participated in team meetings to improve service strategies and guest experiences.
- Communicated effectively with hosts, bussers, and kitchen staff to enhance operations.
- Responded promptly to guest inquiries and complaints in a professional manner.
Host
Red Lobster
Carrollwood
11.2023 - 06.2024
- :
- Ensured guests were promptly greeted and seated upon arrival.
- Optimized seating efficiency by managing the reservation system effectively.
- Communicated guest needs to servers for enhanced service coordination.
- Coordinated waitlist during peak hours to maintain operational flow.
- Maintained front-of-house cleanliness and organization consistently.
- Trained new hosts on procedural and customer service standards.
- Managed incoming calls efficiently during high-traffic shifts.
- Anticipated customer needs to deliver exemplary service.
Photographer
Busch Gardens Tampa Bay
Tampa
08.2023 - 11.2023
- Captured vibrant images of guest experiences across the park.
- Collaborated with event teams to document special occasions and celebrations.
- Operated photography equipment to deliver high-quality images.
- Edited photographs using software to enhance visual appeal and clarity.
- Photographed events, parties, and portraits, ensuring client satisfaction.
- Maintained photography equipment, including cameras and lighting gear.
- Consulted with clients to identify needs and preferences for photo shoots.
- Set up camera equipment, stands, and tripods for optimal shooting conditions.
Crew Team Member
Tropical Smoothie Cafe
Pembroke Pines
05.2023 - 08.2023
- Delivered exceptional customer service during peak periods to enhance customer satisfaction.
- Trained new crew members on operational procedures for seamless onboarding.
- Accurately operated cash register and processed transactions to maintain financial integrity.
- Collaborated with team members to efficiently complete tasks and improve workflow.
- Greeted customers, fostering positive experiences in accordance with company standards.
- Followed directives from senior leadership with precision and promptness.
- Resolved conflicts in alignment with company protocols to ensure a harmonious environment.
Intern
VCA Hospitals
Pembroke Pines
03.2023 - 06.2023
- Assisted veterinary staff with patient care and treatment preparations efficiently.
- Maintained cleanliness and organization of examination rooms and waiting areas.
- Processed patient records using veterinary management software with high accuracy.
- Handled inventory management for supplies and medications effectively.
- Communicated with pet owners to address questions and concerns with empathy.
- Maintained accurate records of all activities throughout internship duration.
- Identified customer needs promptly to enhance service quality.
- Utilized document management system to organize files, ensuring easy access.
Education
High School Diploma -
West Broward High School
Pembroke Pines, FL05-2027
Some College (No Degree) - Communications
University of South Florida
Tampa, FLSkills
- Team collaboration and communication
- Customer service and engagement
- Time management and attention to detail
- Event coordination and photography
- Performance improvement and professionalism
- Memory retention strategies
- Team support
- Sales proficiency
- Professional presentation
- Relationship management
Certification
Certified Veterinary Assistant, 2023
Accomplishments
Student Athlete Award, 2023
Affiliations
Volunteered Recreational Soccer
Timeline
Server
Yuengling Draft Haus
06.2024 - Current
Host
Red Lobster
11.2023 - 06.2024
Photographer
Busch Gardens Tampa Bay
08.2023 - 11.2023
Crew Team Member
Tropical Smoothie Cafe
05.2023 - 08.2023
Intern
VCA Hospitals
03.2023 - 06.2023
High School Diploma -
West Broward High School
Some College (No Degree) - Communications
University of South Florida