Provided public health education and guidance to Covid-19 patients and those who have been exposed to Covid-19 (close contacts).
Documented relevant health information, making appropriate referrals to testing and clinical services.
Cleaned and maintained Covid-19-related data and records.
Implemented policies and procedures regarding confidentiality and data security.
Counseled students and addressed mental health and wellness needs.
Provided students, staff, and faculty with logistical support to more efficiently address concerns and questions.
Deescalated crises resulting from non-compliance with Covid-19 policies.
Worked with international students to ensure compliance with Covid-19 policies.
Trained newly-hired contact tracers.
RESIDENT ADVOCATE
Middle Way House
05.2021 - 08.2021
Provided comprehensive trauma informed and survivor centered services to survivors of domestic violence, sexual assault and human trafficking who are seeking and utilizing emergency shelter.
Developed and implemented performance improvement strategies to promote continuous growth within organization.
Developed partnerships among community programs.
Conducted tours, orientation and educational sessions for residents and families.
Resolved conflicts and negotiated mutually beneficial agreements between residents.
Opera Specialist
Indiana University, Opera And Ballet Theater
08.2013 - 03.2020
Provided administrative, logistical, and communication support to Executive Director of Production.
Managed rehearsals in collaboration with stage directors, conductors, coaches, and stage managers.
Provided student support in the form of coachings and seminars.
Researched production costs, marketing tactics, and efficient system operations.
Wrote, formatted, and ran supertitles for all productions.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Translated information into electronic forms by compiling and sorting data.
Provided logistical and communication support to stage directors, conductors, stage management, and artists.
Coached artists in vocal techniques and stage movement.
Contributed to creative process through original ideas and inspiration.
Developed targeted marketing strategies to promote mainstage productions.
Collaborated with stage directors to implement artistic vision.
Education
Bachelor of Arts - Opera Studies
Indiana University
Bloomington, IN
Master of Public Affairs - Community And Economic Development
Indiana University
Bloomington, IN
05.2023
Skills
Advocacy
Crisis intervention/dispute resolution
Financial resource management
Research and analysis
Report preparation
Survey research
Qualitative methods
Quantitative methods
Qualtrics
R
SPSS
MS Office
Salesforce
Zotec
Program Evaluation
Teambuilding
Cultural Awareness
Analytical and Critical Thinking
Timeline
RESIDENT ADVOCATE
Middle Way House
05.2021 - 08.2021
COVID-19 CONTACT TRACER
Indiana University
08.2020 - 04.2022
Opera Specialist
Indiana University, Opera And Ballet Theater
08.2013 - 03.2020
Bachelor of Arts - Opera Studies
Indiana University
Master of Public Affairs - Community And Economic Development