Hallie Cicco
Pittsburgh,PA
Summary
Compassionate healthcare professional proficient in developing and directing client-centered services. Recognized for strong organizational skills and the ability to build collaborative relationships. Skilled in problem-solving and stakeholder communication, fostering positive relationships that enhance satisfaction and outcomes.
Overview
2
2
years of professional experience
Work History
Patient Care Coordinator
Reach For Speech
Pittsburgh, Pennsylvania
07.2026 - Current
- Create positive environment for patients, family members, and staff through excellent customer service.
- Build professional relationships with physicians and fellow employees to strengthen work network.
- Coordinate patient schedules for therapy sessions and assessments.
- Collaborate with healthcare providers to ensure seamless patient care and support.
- Enhance patient engagement and satisfaction through effective follow-up communications.
Occupational Therapist
Reach For Speech
Pittsburgh, Pennsylvania
11.2025 - Current
- Develop individualized treatment plans based on patient evaluations and progress.
- Implement therapeutic activities that improved communication and motor skills.
- Monitor patient progress and refined treatment plans to optimize outcomes.
- Collaborat with multidisciplinary teams to provide holistic patient care.
- Educate patients and families on therapy techniques and home practice strategies.
- Conduct patient assessments to identify therapy needs and goals.
- Maintain accurate documentation of patient sessions and outcomes in systems.
Clinical Program Implementation Specialist
HEARTH
Pittsburgh, Pennsylvania
08.2024 - 05.2025
- Collaborated with cross-functional teams to define project scope, budgets, timelines, and deliverables, ensuring alignment for successful implementation.
- Facilitated regular meetings with stakeholders to review project progress against milestones, driving accountability and transparency.
- Communicated updates regularly to stakeholders and team members for alignment.
- Assisted in developing training materials for new processes, enhancing understanding and adoption among team members.
- Researched industry trends to inform program development strategies effectively.
- Conducted research on best practices to enhance project strategies and implementation.
- Reviewed project deliverables for quality assurance before final submission.
- Adhered to established policies and procedures while managing projects from inception through completion.
Education
Doctor of Occupational Therapy - Occupational Therapy
University of Pittsburgh
Pittsburgh, PA04-2025
Bachelor of Science - Rehabilitation And Human Services
Pennsylvania State University
University Park, PA05-2022
Skills
- Clinical documentation
- Treatment planning
- Patient advocacy
- Project management
- Process improvement
- Team collaboration
- Stakeholder communication
- Training development
- Effective communication
- Relationship building
- Problem resolution
Timeline
Patient Care Coordinator
Reach For Speech
07.2026 - Current
Occupational Therapist
Reach For Speech
11.2025 - Current
Clinical Program Implementation Specialist
HEARTH
08.2024 - 05.2025
Doctor of Occupational Therapy - Occupational Therapy
University of Pittsburgh
Bachelor of Science - Rehabilitation And Human Services
Pennsylvania State University