Hallie Coleman
Cape Coral,Florida
Summary
Experienced Correctional Officer skilled in training and leadership development. Successfully managed emergency situations and enforced facility regulations, ensuring a secure environment for both inmates and staff.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Correctional Officer
Charlotte Correctional Institution
Port Charlotte, Florida
03.2025 - Current
- Monitored Inmate Activities to ensure safety and compliance with facility regulations.
- Enforced rules and regulations to maintain order and discipline among inmates.
- Managed emergency situations using de-escalation techniques.
- Detected potential threats and quickly defused conflicts.
- Conducted regular inspections of the premises to identify security risks or violations.
- Coordinated transportation of inmates between carious locations to ensure security and compliance with institutional policies.
- Administered first response medical care in emergency situations, stabilizing inmates until professional medical staff arrived.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Documented incidents and maintained detailed reports to uphold institutional protocols and support incident resolution.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
Transitions Operations Manager
Florida Cancer Specialists
Fort Myers, Florida
08.2017 - 04.2024
- Oversaw daily operations to enhance patient care and optimize service delivery through strategic workflow management.
- Directed operational activities by applying strategic initiatives that contribute to overall business plan and profitability goals.
- Managed staffing and scheduling processes to ensure efficient clinic operations and meet patient needs.
- Reviewed and refined operational policies to strengthen compliance with healthcare regulatory requirements.
- Oversaw adherence to federal, state, and local regulations alongside company policies governing pharmacy operations.
- Developed and delivered comprehensive training programs for new pharmacy staff, focusing on procedures and best practices to optimize workflow.
- Oversaw staffing requirements by directing recruitment, selection, onboarding, and training processes.
- Directed daily operations of employees, focusing on maximizing productivity while maintaining high-quality standards.
- Cultivated collaborative dialogue among departments to elevate patient experience and satisfaction levels.
- Engaged with healthcare teams to facilitate optimal patient care delivery.
- Investigated and resolved customer issues swiftly, ensuring optimal satisfaction throughout the process.
- Executed comprehensive reviews of existing policies and procedures to identify continuous improvement opportunities.
- Developed standard operating procedures to document workplace processes and enhance productivity.
- Executed sterile product compounding processes under the guidance of pharmacists, ensuring alignment with state regulations.
- Conducted thorough verification of daily drug inventories to identify discrepancies and maintain accurate records.
- Maintained precise records of controlled substances received and dispensed, ensuring compliance with DEA regulations.
- Monitored medication ordering and filling processes, promptly reporting any discrepancies or errors to ensure accuracy and safety.
- Engaged with management team to develop and implement comprehensive strategic planning initiatives for organizational growth.
Education
Associate of Science - Pharmacy
Edison State College
Fort Myers, FL08.2013
High School Diploma - undefined
Island Coast High School
Cape Coral, FL05.2010
Skills
Inmate monitoring
Crisis Management
Security Operations
Threat Assessment
Incident Documentation
Compliance Oversight
Staff Training
Leadership Development
Certification
- National Pharmacy Technician License
- Correctional Officer Certification
Timeline
Correctional Officer
Charlotte Correctional Institution
03.2025 - Current
Transitions Operations Manager
Florida Cancer Specialists
08.2017 - 04.2024
Associate of Science - Pharmacy
Edison State College
High School Diploma - undefined
Island Coast High School