Hallie Delacerda
Fresno,CA
Summary
Detail-oriented Assistant Manager offers more than Three-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, decision-making skills, with excellent customer service.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Hobby Lobby
Fresno, CA
06.2020 - Current
- Coordinated with other departments to ensure smooth flow of operations during store hours and after hours
- Developed a system for tracking inventory and ordering supplies as needed.
- Resolved conflicts between team members in an effective manner.
- Managed customer service inquiries and complaints in a timely manner.
Shift Lead Supervisor
Papa Murphy's
Fresno, CA
10.2017 - 06.2020
- Trained new hires on job duties, safety protocols, and company policies and procedures.
- Maintained accurate inventory records of products used during shifts.
- Educated customers about offerings, promotions and pricing to boost sales.
Education
High School Diploma -
Central West High School
Fresno, CA06-2018
Some College (No Degree) - Business Administration
Fresno City College
Fresno, CASkills
- Product and service knowledge
- Budgeting and finance
- Microsoft Office
- Teamwork and Collaboration
- Retail Operations
- Customer Service
- Problem-solving aptitude
- Time management abilities
References
Nicole Alfaro
Sr Assistant Store Manager
Hobby Lobby
(559) 275-0123
Nicole was my supervisor from 2020-2024
Mai Yang
Book Keeper
Hobby Lobby
(559) 275-0123
Mai was my book keeper supervisor from 2020-2024
Timeline
Assistant Manager
Hobby Lobby
06.2020 - Current
Shift Lead Supervisor
Papa Murphy's
10.2017 - 06.2020
High School Diploma -
Central West High School
Some College (No Degree) - Business Administration
Fresno City College
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